Seasonal Café Team Member — Espresso & Hospitality

Eataly North America; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

Paid time off

401k with company match

Commuter benefits

Plum benefits

Free staff lunch daily

Staff discounts

Job summary

Eataly North America is opening a new Eataly Caffè and seeks Team Members to deliver exceptional beverages and hospitality. You will craft Italian espresso, serve guests, and support front and back-of-house operations while maintaining cleanliness and safety standards.

Seasonal position from November through early January, offering on-site work, tips, and opportunities to showcase product knowledge and guest engagement in a vibrant café environment.

Qualifications

• 1+ year barista experience on a manual espresso machine.
• Outstanding communication and guest service skills.
• Ability to follow DOH / Company Regulations.

Responsibilities

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greets, guides, and assists guests throughout their experience at Eataly Caffè.
• Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinks and prepared food.
• Seamlessly collaborates with other team members across all sections of the Caffe.
• Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information.
• Maintains Eataly Caffe standards of guest service, presenting a hospitable and professional demeanor during all levels of business volume.
• Ensures the Caffe remains clean and organized in guest and employee areas.
• Receiving retail and product orders; unloading, organizing, stocking deliveries; recording information.
• Sets up stations and replenishes displays including separation of allergens.
• Operates the POS system ensuring accuracy of cash drops.
• Performs other duties as required or assigned.

Skills

Barista experience

Guest service

Food safety awareness

Job description

Eataly North America is opening a new Eataly Caffè and seeks Team Members to deliver exceptional beverages and hospitality. You will craft Italian espresso, serve guests, and support front and back-of-house operations while maintaining cleanliness and safety standards.

Seasonal position from November through early January, offering on-site work, tips, and opportunities to showcase product knowledge and guest engagement in a vibrant café environment.