Seasonal Brand & Customer Experience Specialist

Old Navy; Merrimack (NH); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health/dental/vision insurance

Job summary

Old Navy in Merrimack, NH is seeking a Brand Associate to bring our brand to life for customers. You’ll engage shoppers, educate them on products, and deliver a best-in-class experience using an omni-channel approach.

You are a strong communicator who thrives in retail, loves fashion, and helps drive sales while keeping the store neat and organized. This role supports loyalty programs and day-to-day operations.

Qualifications

• Be a good communicator with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrive in a fast-paced environment.
• Problem solver who learns, accepts feedback, and takes action.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused

Retail passion

Problem solver

Job description

Old Navy in Merrimack, NH is seeking a Brand Associate to bring our brand to life for customers. You’ll engage shoppers, educate them on products, and deliver a best-in-class experience using an omni-channel approach.

You are a strong communicator who thrives in retail, loves fashion, and helps drive sales while keeping the store neat and organized. This role supports loyalty programs and day-to-day operations.