Seasonal Brand & Customer Experience Associate

The North Face; Nashville (TN); On-site; USD 19,000 - 26,000; Part time

Job summary

The North Face is hiring a Seasonal Sales Associate in Nashville to be the face of the brand, delivering energy, authenticity, and a customer-first mindset. You will drive sales, assist with visual merchandising, and contribute to store operations in a fast-paced retail environment.

Ideal candidates have 0–1 year of experience, a High School Diploma or equivalent preferred, and a passion for customer service.

Qualifications

• 0–1 year of relevant experience is preferred.
• High School Diploma or equivalent is preferred.
• Ability to engage diverse customers and communicate effectively.
• Willingness to learn product knowledge and brand standards.

Responsibilities

• Deliver personalized customer engagement and genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication

Teamwork

Adaptability

Customer service

Retail experience

Willingness to learn

Attention to detail

Physical stamina

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The North Face is hiring a Seasonal Sales Associate in Nashville to be the face of the brand, delivering energy, authenticity, and a customer-first mindset. You will drive sales, assist with visual merchandising, and contribute to store operations in a fast-paced retail environment.

Ideal candidates have 0–1 year of experience, a High School Diploma or equivalent preferred, and a passion for customer service.