Seasonal Retail Associate: Customer Experience & Merch

The North Face; Monroe (OH); On-site; USD 19,000 - 27,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate to join our store team during peak season. You will engage with customers, share product knowledge, and deliver best-in-class service in a fast-paced retail environment.

We value energy, authenticity, and teamwork; with 0–1 year of experience, a High School Diploma, and strong communication skills, you will help drive sales, support visual merchandising, and maintain brand presentation standards while following policies and safety guidelines.

Qualifications

• 0–1 year of relevant experience.
• High School Diploma or equivalent preferred.
• Foundational skills to engage with a diverse group of customers.
• Strong communication skills—oral and written.
• Ability to work collaboratively and adapt to changing business needs.
• Proficient computer skills including basic retail systems and applications.
• Ability to stand and move throughout the store and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals using available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication skills

Teamwork

Adaptability

Retail experience

Attention to detail

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The North Face is seeking a Seasonal Sales Associate to join our store team during peak season. You will engage with customers, share product knowledge, and deliver best-in-class service in a fast-paced retail environment.

We value energy, authenticity, and teamwork; with 0–1 year of experience, a High School Diploma, and strong communication skills, you will help drive sales, support visual merchandising, and maintain brand presentation standards while following policies and safety guidelines.