Seasonal Gear & Customer Experience Associate

The North Face; Sevierville (TN); On-site; USD 19,000 - 23,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate to deliver personalized customer engagement, drive sales, and share product knowledge in a fast-paced environment. This peak-season role supports merchandising, cashier duties, and maintaining brand presentation while upholding safety standards.

Candidates should have 0-1 year of relevant experience, a high school diploma (preferred), and a willingness to learn and adapt in a dynamic retail setting.

Qualifications

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Team collaboration

Communication skills

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Tools

Retail systems

Job description

The North Face is seeking a Seasonal Sales Associate to deliver personalized customer engagement, drive sales, and share product knowledge in a fast-paced environment. This peak-season role supports merchandising, cashier duties, and maintaining brand presentation while upholding safety standards.

Candidates should have 0-1 year of relevant experience, a high school diploma (preferred), and a willingness to learn and adapt in a dynamic retail setting.