Seasonal Brand & Customer Experience Associate

Gap Inc.; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Insurance

Job summary

Old Navy is seeking a Brand Associate to bring our approachable fashion to life in-store. You’ll engage customers, educate them on products, and deliver a seamless omni‑channel experience that strengthens brand loyalty for the whole family.

You’re a strong communicator, passionate about retail, and eager to learn technology tools used on the sales floor. The role requires flexibility to work evenings, weekends, and holidays, while maintaining a friendly, organized store environment.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers.
• Be available to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Team collaboration

Tools

POS systems

Job description

Old Navy is seeking a Brand Associate to bring our approachable fashion to life in-store. You’ll engage customers, educate them on products, and deliver a seamless omni‑channel experience that strengthens brand loyalty for the whole family.

You’re a strong communicator, passionate about retail, and eager to learn technology tools used on the sales floor. The role requires flexibility to work evenings, weekends, and holidays, while maintaining a friendly, organized store environment.