Seasonal Brand Associate: Omnichannel Retail & Service

Old Navy; Norfolk (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision, life

See more benefits

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will engage customers, educate them about products and loyalty programs, and collaborate with leadership to meet store goals.

Responsibilities include promoting the loyalty program, driving sales with suggestive selling, and maintaining a clean, organized work environment while using omnichannel offerings. Flexibility for holiday and weekend shifts is required.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteurn and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will engage customers, educate them about products and loyalty programs, and collaborate with leadership to meet store goals.

Responsibilities include promoting the loyalty program, driving sales with suggestive selling, and maintaining a clean, organized work environment while using omnichannel offerings. Flexibility for holiday and weekend shifts is required.