Seasonal Brand Associate — Fashion & Customer Experience

Gap Inc.; Reading (Berks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Employee stock

401(k)

Insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate on product, use knowledge to inspire wardrobe choices, and collaborate with leadership to deliver a best-in-class customer experience across channels.

As part of a fast-paced retail team, you’ll engage customers, support loyalty programs, and help achieve store goals while maintaining a positive, welcoming environment for both customers and colleagues.

Qualifications

• Good communicator with ability to interact with customers and team to meet goals.
• Customer-focused service provider on/off the sales floor to deliver an exceptional experience.
• Passionate about retail and thriving in a fast-paced environment.
• Problem solver with a focus on continuous improvement, open to feedback and action.

Responsibilities

• Consistently treat customers and coworkers with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Meet personal goals contributing to store goals and results.
• Support sales floor, fitting room, cash wrap and back-of-house operations as needed.
• Maintain a neat and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Team player

Flexible schedule

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate on product, use knowledge to inspire wardrobe choices, and collaborate with leadership to deliver a best-in-class customer experience across channels.

As part of a fast-paced retail team, you’ll engage customers, support loyalty programs, and help achieve store goals while maintaining a positive, welcoming environment for both customers and colleagues.