Seasonal Brand Associate - Fashion & Customer Experience

Old Navy; DeKalb (IL); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Medical insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life through exceptional customer service and product knowledge. You will educate customers, promote loyalty programs, and use omni-channel tools to enhance the shopping experience.

The role includes supporting store operations, maintaining a neat workspace, and helping achieve sales goals. Ideal candidates are customer-focused, collaborative, and comfortable with retail technology.

Qualifications

• Excellent customer service mindset and ability to engage with customers.
• Strong verbal and written communication.
• Ability to work collaboratively with team and leadership.
• Wlexibility to meet business needs including varied shifts.
• Comfort with using retail technology in-store.
• Physical ability to move around sales floor and lift up to 30 lbs.

Responsibilities

• Provide outstanding customer service and educate customers on loyalty programs.
• Drive sales and service through suggestive selling and omni-channel engagement.
• Support store operations including sales floor, fitting rooms, cash wrap, and backroom.
• Maintain a clean, organized work area and handle customer interactions professionally.
• Contribute to achieving store goals and personal performance targets.
• Adhere to company policies and safety guidelines.

Skills

Customer service

Communication

Team player

Flexibility

Retail tech

Lift up to 30 lbs

Job description

Old Navy is seeking a Brand Associate to bring our brand to life through exceptional customer service and product knowledge. You will educate customers, promote loyalty programs, and use omni-channel tools to enhance the shopping experience.

The role includes supporting store operations, maintaining a neat workspace, and helping achieve sales goals. Ideal candidates are customer-focused, collaborative, and comfortable with retail technology.