Seasonal Brand Associate - Fashion Retail & Customer Experience

Old Navy; Hanover (MA); Sur place; USD 22 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Stock purchase plan

Medical insurance

Résumé du poste

Old Navy is hiring a Brand Associate to bring the brand to life for customers, educating them on products and using an omni-channel approach to deliver a best-in-class experience. You will engage with customers, drive sales, and support store operations daily.

You will collaborate with leadership to ensure a high-quality customer experience, promote loyalty, and maintain a welcoming store environment while using technology tools on the sales floor.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsabilités

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/courteously and professionally.
• Execute operational processes effectively and efficiently.

Connaissances

Communication

Customer service

Retail passion

Problem solving

Description du poste

Old Navy is hiring a Brand Associate to bring the brand to life for customers, educating them on products and using an omni-channel approach to deliver a best-in-class experience. You will engage with customers, drive sales, and support store operations daily.

You will collaborate with leadership to ensure a high-quality customer experience, promote loyalty, and maintain a welcoming store environment while using technology tools on the sales floor.