Seasonal Brand Associate: Elevate Customer Experience

Old Navy; Santa Clara (CA); On-site; USD 26,000 - 27,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Old Navy in Santa Clara, CA is seeking a Brand Associate to bring our brand to life for customers. You’ll deliver a best‑in‑class experience through product knowledge and omni‑channel service.

Collaborate with leadership, promote loyalty programs, drive sales with suggestive selling, and maintain an organized, welcoming store environment. This hourly role features a wage of $18.70–$19.00 with flexible shifts, including evenings, weekends and holidays, plus comprehensive benefits for eligible

Qualifications

• Excellent communication and customer service skills.
• Able to educate customers on loyalty programs.
• Strong interest in retail and fast-paced environments.
• Problem-solver with willingness to learn and adapt.
• Flexible schedule including holidays, evenings, weekends.
• Able to maneuver around store and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Adaptability

Retail technology

Lift 30 lbs

Job description

Old Navy in Santa Clara, CA is seeking a Brand Associate to bring our brand to life for customers. You’ll deliver a best‑in‑class experience through product knowledge and omni‑channel service.

Collaborate with leadership, promote loyalty programs, drive sales with suggestive selling, and maintain an organized, welcoming store environment. This hourly role features a wage of $18.70–$19.00 with flexible shifts, including evenings, weekends and holidays, plus comprehensive benefits for eligible