Seasonal Brand Associate: Elevate Style and Service

Old Navy; Austin (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service, product knowledge, and omni-channel engagement. You will educate customers, foster loyalty, and collaborate with leadership to deliver a best-in-class shopping experience across channels.

The role emphasizes customer-focused service, a fast-paced retail environment, and flexibility to support holiday, evening, overnight, and weekend shifts.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service, product knowledge, and omni-channel engagement. You will educate customers, foster loyalty, and collaborate with leadership to deliver a best-in-class shopping experience across channels.

The role emphasizes customer-focused service, a fast-paced retail environment, and flexibility to support holiday, evening, overnight, and weekend shifts.