Seasonal Brand Associate — Elevate Customer Experience

Old Navy; Gloucester Township (NJ); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Merchandise discount 50%

Discount at Outlet 30%

Paid Time Off

401(k) with match

Employee stock purchase plan

Medical/Dental/Vision/Life insurance

Volunteer hours

Job summary

Old Navy is seeking a Brand Associate in New Jersey to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform and inspire shoppers while collaborating with leadership to deliver a best-in-class experience using omnichannel tools.

You’ll engage with customers, drive sales, and support store operations. The role requires flexibility, strong communication, and the ability to lift up to 30 lbs in a fast-paced retail setting.

Qualifications

• Strong communication with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor.
• Passion for retail and fast-paced environments.
• Problem solver with continuous improvement mindset.
• Willing to work flexible schedules including holidays, evenings, weekends.
• Able to use retail technology and lift up to 30 lbs.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Drive sales and service through suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, and backroom as required.
• Maintain a neat, clean, organized work center.
• Handle customer interactions courteously and professionally.
• Execute operational processes efficiently.

Skills

Communication

Customer service

Retail knowledge

Problem solving

Flex schedule

Lift 30 lbs

Tools

Retail technology

Job description

Old Navy is seeking a Brand Associate in New Jersey to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform and inspire shoppers while collaborating with leadership to deliver a best-in-class experience using omnichannel tools.

You’ll engage with customers, drive sales, and support store operations. The role requires flexibility, strong communication, and the ability to lift up to 30 lbs in a fast-paced retail setting.