Seasonal Admin & Customer Experience Associate

Bloomingdale's; Costa Mesa (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Performance and Referral bonus

Sales commissions

Merchandise discounts

Inclusive, challenging, and refreshing

Empowerment to perform impactful work

Employee Assistance Program

Colleague Resource Groups (CRGs)

Volunteer opportunities

Job summary

Bloomingdale's in Costa Mesa is seeking a Seasonal Administrative Support Colleague to assist the General Manager and Customer Experience teams. The role blends store administrative duties with high-touch service and effective communication to support HR initiatives and store operations.

You will help source applicants, manage candidate communications, assist with onboarding, and keep documents organized using the Imaging Documenting System.

Qualifications

• Candidates with a High School Diploma or equivalent are encouraged to apply
• 1-2 years related experience
• Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
• Ability to effectively plan and execute strategies
• Ability to monitor and maneuver workflow to achieve priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Supports the General Manager (GM) and the Customer Experience
• Provide an exceptional customer experience by ensuring both the in-store and online customers are always the top priority
• Respond and address customer concerns quickly
• Floor present as needed to support store
• Supports Store Administrative Functions
• Support Cash Office functions
• Assist GM and ASCs as needed
• Supports the People Strategy
• Assists store management in sourcing applicants through online resources and in-store referral program
• Oversees candidate management process including recruiting, hiring, candidate correspondence, and coordination of onboarding
• Retains documents through Imaging Documenting System and in-store hires

Skills

Customer service

Communication

Planning

Time management

Education

High School Diploma or equivalent

Tools

Imaging Documenting System

Job description

Bloomingdale's in Costa Mesa is seeking a Seasonal Administrative Support Colleague to assist the General Manager and Customer Experience teams. The role blends store administrative duties with high-touch service and effective communication to support HR initiatives and store operations.

You will help source applicants, manage candidate communications, assist with onboarding, and keep documents organized using the Imaging Documenting System.