Season Ticket Experience Specialist

49ers; San Francisco (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A professional sports team in San Francisco is seeking a Membership Service Associate to enhance the experience of season ticket members. The role involves providing customer service, assisting with payment collections, and managing inquiries throughout the year and on gamedays. Ideal candidates should have strong organizational skills and the ability to communicate effectively. Experience with Microsoft and Google Suites is required. This position may involve work during weekends and extended hours.

Responsibilities

• Provide customer service for season ticket inquiries.
• Assist with financing and ticket payments.
• Manage general email inboxes.
• Execute gameday check-in.
• Act as contact for Golden Opportunities experiences.

Skills

Customer service skills

Organizational skills

Effective communication

Problem-solving

Creative thinking

Education

Relevant work experience or equivalent education

Experience with Microsoft Suite

Experience with Google Suite

Tools

Microsoft Dynamics

Archtics

KORE CRM

Job description

A professional sports team in San Francisco is seeking a Membership Service Associate to enhance the experience of season ticket members. The role involves providing customer service, assisting with payment collections, and managing inquiries throughout the year and on gamedays. Ideal candidates should have strong organizational skills and the ability to communicate effectively. Experience with Microsoft and Google Suites is required. This position may involve work during weekends and extended hours.