Search Ads 360 Specialist, Google Customer Solutions

Google

Los Angeles (CA)

Sur place

USD 109 000 - 157 000

Plein temps

14 jours+

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Avantages offerts par ce poste

15% bonus target
Equity
Benefits

Résumé du poste

Google seeks a Search Ads 360 Specialist to develop and renew relationships with agencies and clients in the Los Angeles area, helping them achieve their online marketing objectives using Search Ads 360.

You will lead projects, provide technical assistance on pitches, product implementations, advisory on campaign setup, delivery and product upgrades, and collaborate with cross-functional teams to deliver tailored solutions and measurable outcomes for customers.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.
  • 4 years of experience in a client-facing role working with partners across multiple levels.
  • Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).

Responsabilités

  • Develop, drive, and renew agency partnerships across the organization.
  • Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success, and use client management, industry, and product knowledge to scope and understand client business needs and issues.
  • Use key levers such as automation and attribution, to drive performance against client's desired customer business outcomes.
  • Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities within accounts.
  • Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.

Connaissances

Digital marketing experience
Client-facing experience
Google Marketing Platform
Search Ads 360 knowledge

Formation

Bachelor's degree or equivalent practical experience

Outils

Google Ads
Google Marketing Platform
Search Ads 360

Description du poste

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.
  • 4 years of experience in a client-facing role working with partners across multiple levels.
  • Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).
Preferred qualifications
  • Experience with Google Ads or Search Ads 360.
  • Experience with media agencies, advertising technology companies, and media buying/trading companies.
  • Experience working with third-party ad serving tools.
  • Excellent investigative and problem-solving skills.
About The Job

As a Search Ads 360 Specialist, you will develop and renew relationships with agencies and clients. You will engage clients to map strategies and provide resources that enable them to achieve their online marketing objectives using Search Ads 360.

In this role, you will lead and execute projects and support clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and product upgrades, custom solutions, and campaign reporting. You will work on multiple projects concurrently, either separately or with multiple cross-functional teams. In addition, you will also help customers with product configuration and business process improvement, combining the understanding of Google Marketing Platform products with their needs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $109000 - $157000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

  • Develop, drive, and renew agency partnerships across the organization.
  • Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success, and use client management, industry, and product knowledge to scope and understand client business needs and issues.
  • Use key levers such as automation and attribution, to drive performance against client's desired customer business outcomes.
  • Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities within accounts.
  • Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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