Search Ads 360 Specialist, Google Customer Solutions

Google LLC; Los Angeles (CA); On-site; USD 109,000 - 157,000; Full time

Job summary

Google LLC in Los Angeles is seeking a Search Ads 360 Specialist to develop and renew agency and client relationships, mapping strategies to enable online marketing objectives using Search Ads 360. You will lead projects, provide technical assistance on pitches, product implementations, and campaign reporting, while coordinating with cross-functional teams to improve client outcomes and business processes.

Equity, a 15% bonus target, and benefits accompany a competitive USD salary package

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital media or advertising solutions.
• 4 years in a client-facing role with partners across multiple levels.
• Experience with Google Marketing Platform and Google Ads.

Responsibilities

• Develop, renew agency partnerships across the organization.
• Consult agency partners on adoption of Search Ads 360 to drive success.
• Lead client communications and coordinate resources to meet business outcomes.
• Drive performance with automation and attribution levers for client results.
• Collaborate with product management and support teams to enable client success.

Skills

Digital marketing

Client relationship management

Campaign analysis

Strategic consulting

Education

Bachelor's degree or equivalent practical experience

Tools

Google Ads

Search Ads 360

Google Marketing Platform

Job description

Search Ads 360 Specialist, Google Customer Solutions

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corporate_fare Google place Los Angeles, CA, USA

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This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Bachelor's degree or equivalent practical experience.
• 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.
  
• 4 years of experience in a client-facing role working with partners across multiple levels.
  
• Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).
  

Preferred qualifications:

• Experience with Google Ads or Search Ads 360.
• Experience with media agencies, advertising technology companies, and media buying/trading companies.
  
• Experience working with third-party ad serving tools.
  
• Excellent investigative and problem-solving skills.
  

About the job

As a Search Ads 360 Specialist, you will develop and renew relationships with agencies and clients. You will engage clients to map strategies and provide resources that enable them to achieve their online marketing objectives using Search Ads 360.

In this role, you will lead and execute projects and support clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and product upgrades, custom solutions, and campaign reporting. You will work on multiple projects concurrently, either separately or with multiple cross-functional teams. In addition, you will also help customers with product configuration and business process improvement, combining the understanding of Google Marketing Platform products with their needs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

US: $109000 - $157000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

About the job

As a Search Ads 360 Specialist, you will develop and renew relationships with agencies and clients. You will engage clients to map strategies and provide resources that enable them to achieve their online marketing objectives using Search Ads 360.

In this role, you will lead and execute projects and support clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and product upgrades, custom solutions, and campaign reporting. You will work on multiple projects concurrently, either separately or with multiple cross-functional teams. In addition, you will also help customers with product configuration and business process improvement, combining the understanding of Google Marketing Platform products with their needs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

• Develop, drive, and renew agency partnerships across the organization.
• Consult agency partners on the adoption of Search Ads360 technology and best practices to drive search marketing success, and use client management, industry, and product knowledge to scope and understand client business needs and issues.
• Use key levers such as automation and attribution, to drive performance against client’s desired customer business outcomes.
• Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities within accounts.
• Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.
  

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.