Seafood Department Lead: Elevate Service & Quality

Kroger; Troy (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Kroger in Troy, MI seeks a Seafood Department Supervisor to lead daily operations, ensure safe, fresh seafood, and deliver outstanding customer service. You will train staff, manage inventory, and coordinate with store management to meet sales and quality goals.

The role requires seafood experience, knife handling skills, ability to work in a fast-paced environment, and a focus on safety and customer satisfaction. High school diploma and food handler permit are required.

Qualifications

• Seafood experience is required.
• Ability to handle stressful situations.
• High school diploma or equivalent.
• Possess adequate knife handling skills and knife speed.
• Knowledge of cutting, traying, wrapping, and labeling.
• Second language: speaking, reading and/or writing.

Responsibilities

• Promote trust and respect among associates by communicating information.
• Collaborate with associates and promote teamwork to help achieve goals.
• Establish performance goals for department and empower associates.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on performance and participate in evaluations.
• Adhere to all laws and guidelines.
• Create an environment that makes customers feel welcome and informed about products.
• Cut seafood to customers’ requests and provide fresh/frozen products.
• Prepare foods according to logs and instructions.
• Partner with store management to implement a department business plan.
• Inform associates about promotions and seasonal changes.
• Monitor and control expenses and assist with budget planning.
• Schedule price changes and maintain shelf tags.

Skills

Seafood experience

Basic math

Knife handling

Second language

Education

High school diploma or equivalent

Food handlers permit

Job description

Kroger in Troy, MI seeks a Seafood Department Supervisor to lead daily operations, ensure safe, fresh seafood, and deliver outstanding customer service. You will train staff, manage inventory, and coordinate with store management to meet sales and quality goals.

The role requires seafood experience, knife handling skills, ability to work in a fast-paced environment, and a focus on safety and customer satisfaction. High school diploma and food handler permit are required.