SEAFOOD/DEPT LEADER

Kroger; Troy (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Kroger in Troy, MI seeks a Seafood Department Supervisor to lead daily operations, ensure safe, fresh seafood, and deliver outstanding customer service. You will train staff, manage inventory, and coordinate with store management to meet sales and quality goals.

The role requires seafood experience, knife handling skills, ability to work in a fast-paced environment, and a focus on safety and customer satisfaction. High school diploma and food handler permit are required.

Qualifications

• Seafood experience is required.
• Ability to handle stressful situations.
• High school diploma or equivalent.
• Possess adequate knife handling skills and knife speed.
• Knowledge of cutting, traying, wrapping, and labeling.
• Second language: speaking, reading and/or writing.

Responsibilities

• Promote trust and respect among associates by communicating information.
• Collaborate with associates and promote teamwork to help achieve goals.
• Establish performance goals for department and empower associates.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on performance and participate in evaluations.
• Adhere to all laws and guidelines.
• Create an environment that makes customers feel welcome and informed about products.
• Cut seafood to customers’ requests and provide fresh/frozen products.
• Prepare foods according to logs and instructions.
• Partner with store management to implement a department business plan.
• Inform associates about promotions and seasonal changes.
• Monitor and control expenses and assist with budget planning.
• Schedule price changes and maintain shelf tags.

Skills

Seafood experience

Basic math

Knife handling

Second language

Education

High school diploma or equivalent

Food handlers permit

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and activities for the Seafood department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates by communicating company, department, and job specific information.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by possessing knowledge of products sold within the department; offer product samples to help customers discover new items or products they inquire about; inform customers of specials.
• Cut seafood to customers’ requests using proper cutting equipment and provide them with fresh/frozen products they have ordered
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Partner with store management to create and implement a department business plan to achieve desired results.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule routine price changes by updating shelf tags and promotional signs.
• Maintain compliance with all country of origin labeling and regulations.
• Plan, organize and supervise the inventory process.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management;ensure proper temperatures are maintained in cases and coolers temperature logs kept.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Knowledge of basic math
• Ability to handle stressful situations
• Current food handlers permit once employed
• Possess adequate knife handling skills and knife speed
• High school diploma or equivalent
• Knowledge of cutting, traying, wrapping, and labeling
• Seafood experience
• Second language: speaking, reading and/or writing

Job Info

• Job Identification 236835
• Job Category Store Operations
• Posting Date 10/06/2026, 04:00 AM
• Locations 1237 Coolidge Hwy, Troy, MI, 48084, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

– A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
– Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
– Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
– Valuable associate discounts on purchases, including food, travel, technology and so much more.
– Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
– Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.