SE, Residence Hall Desk Assistant ST/WS9841

Yavapai-College; Prescott (AZ); On-site; USD 16,000 - 21,000; Part time

Job summary

Yavapai College is seeking Desk Assistants to support the Residence Life team across multiple campuses. The role includes greeting residents, lending hall equipment, answering questions, assisting with room lockouts, and maintaining a secure, clean living environment.

Candidates must be enrolled in at least 6 credits, reliable, with strong communication, time management, and the ability to work with a diverse student population. Training will be provided; hours up to 25 per week.

Qualifications

• Must be currently enrolled in at least 6 credits hours.
• All hiring documents must be completed prior to first work shift, including I-9 documentation.
• Ability to work with a diverse student population.
• Exhibit reliability and good customer service skills.
• Demonstrate time management and organizational skills.
• Demonstrate integrity and trustworthiness in interacting with others and college property.
• Maintain work area in a clean and organized manner.
• Adhere to FERPA guidelines and Housing Handbook policies.
• Attend DA Training and adhere to behavioral expectations.

Responsibilities

• Greeting each resident
• Loaning hall equipment
• Answering residents’ questions
• Providing assistance with room lockouts
• Maintaining the security of the residence halls
• Assisting in other duties as assigned by the Residence Life staff

Skills

Leadership

Dependability

Initiative

Enthusiasm

Discipline

Growth mindset

Communication skills

Time management

Interpersonal skills

Integrity

Customer service

Education

Currently enrolled in at least 6 credits hours

Job description

Description of Position

Position may close before the posted end date without notice. Applications will be reviewed as they are received. Position open until filled.

Position Supervisor: Aaliana Daharsh and Marcus Stamper

Department/Office: Residence Life

Pay Rate: $16.00 per hour, 0 - 25 hours per week depending on department need, availability of funds and student eligibility.

This position will gain marketable work experience by working with Yavapai College staff, faculty and affiliates in a group effort to support the mission, goals and values of Yavapai College.

Desk Assistants (DAs) play a vital role in the development of the residence hall community and supporting students in their time at Yavapai College. Desk assistants create a welcoming environment and help support the clean and safe living space in the halls. DAs will support the Residence Life office by:

• Greeting each resident
• Loaning hall equipment
• Answering residents’ questions
• Providing assistance with room lockouts
• Maintaining the security of the residence halls
• Assisting in other duties, as assigned, based on department/resident need

Minimum Expectations & Requirements

• Must be currently enrolled in at least 6 credits hours
• All hiring documents must be completed prior to first work shift, including acceptable documentation for the I-9 Form
• Ability to work with a diverse student population
• Exhibit patience and a positive attitude
• Demonstrate reliability and good customer service skills
• Demonstrate good communication and interpersonal skills
• Demonstrate time management and organizational skills, and ability to complete a variety of tasks on immediate or extended timelines
• Demonstrate integrity and trustworthiness in interacting with others and will college property
• Maintain work area in a clean and organized manner
• Adhere to the code of confidentiality in certain cases where discretion should be used
• Adhere to and be an example of behavioral expectations in the Yavapai College Code of Conduct as well as FERPA guidelines
• Have a strong understanding of technology and the ability to use it effectively and efficiently
• Must have the following skills/characteristics: leadership, dependability, initiative, enthusiasm, discipline and willingness to grow both personally and professionally
• Must be available to be scheduled during the desk hours, according to student schedule, including a minimum of 8 hours at the front desks in the halls. Management may request other hours in special circumstances.
• Support the Residence Life staff (RAs, Managers, Director, etc.) in their duties while on shift.
• Must attend DA Training
• Must uphold and adhere to the policies in the Housing Handbook

Preferred Skills & Abilities

• Prior work experience and/or transferable skills related to this position

The start date, to occur no sooner than July 1st of the current aid year, of this position will be determined by the hiring supervisor after an applicant is hired. This position has a standard end of assignment date of June 30th of the current aid year. Assignment may end sooner or be extended depending FWS eligibility, availability and/or department need.

This position is employed by Yavapai College, unless otherwise noted in the above job description. Location of this position is noted in the above job description. Yavapai College campus addresses are as follows:

Prescott Campus

1100 E Sheldon Street

Prescott, AZ 86301

Verde Valley Campus

601 Black Hills Drive

Clarkdale, AZ 86324

Career & Technical Education Center (CTEC)

220 Ruger Road

Prescott, AZ 86301

Chino Valley Agribusiness & Science

2275 Old Home Manor Drive

Chino Valley, AZ 86323

Prescott Valley Campus

6955 Panther Path

Prescott Valley, AZ 86314

Sedona Center

4215 Arts Village Drive

Sedona, AZ 86336

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.