SDS RX Logistics Coordinator

DHL Supply Chain; Menomonee Falls (WI); On-site; Confidential; Full time

Benefits offered by this job

Health insurance

PTO program and holidays

401(k) with company match

Tuition reimbursement program

Training and career advancement

Job summary

SDS Rx Logistics Coordinator (US) at SDS Rx, powered by DHL, is seeking a detail-oriented logistics professional to organize driver assignments, ensure on-time deliveries, and maintain strong client communication. The role supports billing, reporting, and contractor management while addressing emergencies and after-hours on-call needs.

Ideal candidates excel in Excel, customer service, and multitasking. Join the world’s leading logistics company and contribute to high-quality patient care

Qualifications

• Excellent people and communication skills.
• Customer service experience (retail and restaurant are good fit).
• Proficiency in Microsoft Office (Excel).
• Strong multitask and organizational abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule and assign drivers to delivery routes.
• Coordinate deliveries to meet client deadlines and ensure compliance.
• Collaborate with customers and internal teams for smooth operations.
• Maintain a pool of independent contractor drivers and recruit as needed.
• Manage billing and driver settlements daily using eCourier software.
• Prepare and submit reports for clients and management.
• Attend weekly meetings to review service levels and implement corrective actions.
• Conduce meetings with independent contractors to address performance and concerns.
• Cover open shifts or deliver routes in emergency situations.

Skills

Excel

Customer service

Communication

Multitasking

Teamwork

On-call availability

Tools

eCourier software

Job description

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine.

Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

The core responsibilities of this role include: Scheduling and assigning drivers to delivery routes, coordinating deliveries to meet client deadlines and ensuring compliance with customers requirements, collaborating with customers and internal teams to ensure smooth operations, maintaining a pool of independent contactor drivers and recruit new contractors as necessary, manage billing and driver settlements daily utilizing eCourier software, preparing and submitting reports for clients and management, attending weekly meetings to review service levels and implement corrective actions when needed, conducing meetings with independent contractors to address performance and concerns, cover open shifts or deliver routes in emergency situations.

Position: Logistics Coordinator

Shift: Mon-Fri 9:00AM-6:00PM

Pay: $59,000-$63,000/yr

On Call after hours for emergencies

In addition to the general job description above, the ideal candidate will also possess the following skills and/or experience: Excellent people and communication skills, Customer service experience (retail and restaurant are good fit), Proficiency in Microsoft Office (specifically Excel), strong ability to multitask, and organizational skills, ability to work independently and as part of a team, experience in logistics and customer service, ability to work On-Call, attention to detail and time management skills

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

SDS RX Logistics Coordinator (US)