SDS RX Dispatcher

supply-chain; Tampa (FL); On-site; USD 37,440 - 45,760; Full time

Benefits offered by this job

Affordable medical coverage

PTO program

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

SDS Rx, Powered by DHL, is seeking a Dispatcher in Tampa, Florida. This role involves monitoring and dispatching deliveries efficiently, while ensuring customer satisfaction. Candidates should have a strong background in customer service, exceptional communication skills, and the ability to work well under pressure.

Benefits include affordable medical coverage, a PTO program, 401(k) matching, and opportunities for career advancement. Ideal for those looking to grow within a leading courier company specializing in transporting nuclear medicine.

Qualifications

• 2+ years of customer service experience required.
• Excellent knowledge of management techniques essential.
• Strong communication skills, both written and verbal, required.

Responsibilities

• Monitor and dispatch in a timely and cost-effective manner.
• Transmit concerns or issues to the Customer Service Manager.
• Ensure dispatching is efficient and cost-effective.

Skills

Customer Service Experience

Management methods and techniques

Communication skills

Analytical and problem-solving skills

Data entry and documentation

Critical thinking

Staff interaction

Tools

E-Courier

Job description

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.

Position: Dispatcher
Shift: Fri - Tues 11:00 PM- 7:00 AM
Pay: $20/hr.

Qualifications

• 2+ years of Customer Service Experience.
• Excellent knowledge of management methods and techniques.
• Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
• Maintain current knowledge of routes and locations to assure timely service and accurate information.
• Address problems and requests by transmitting information or providing solutions.
• Interact and communicate with staff in a professional manner.
• Utilize critical thinking skills.
• Utilize tracking/dispatching software — E-Courier.
• Maintain regular attendance and dependability.
• Have excellent communication skills both written and verbal, and interpersonal skills.
• Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
• Have excellent analytical and problem-solving skills.
• Ability to manage multiple projects concurrently, multi-tasking.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day.
• PTO program for all associates, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Excellent training and career advancement opportunities.

SDS RX Dispatcher (US)