SDR Team Lead

Agora; New York (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Unlimited PTO

Stock options

Commuter benefits

Team events

Growth opportunities

Job summary

Agora is seeking a high-impact SDR Team Lead for our New York outbound Sales Development team. You will own the team’s qualified-meeting and pipeline results, coach reps weekly, and hire/onboard new SDRs as we grow into 2027.

This is a hands-on leadership role for a top-performing Senior SDR or BDR who wants to lead and stay close to the work. You’ll lead from the front, coach with data-driven feedback, and partner across Marketing, Revenue Ops, and the People team to sharpen playbooks and drive

Qualifications

• 2+ years in outbound sales development (SDR/BDR); outbound is required.
• Proven track record of hitting quota and at least one promotion earned.
• Based in the New York City area and able to work from our Chelsea office 4-5 days per week.

Responsibilities

• Lead and coach a New York outbound Sales Development team of 6-8 SDRs.
• Own weekly, monthly, and quarterly attainment against qualified-meeting and pipeline targets.
• Partner with People, Marketing, and Revenue Operations on hiring, messaging, and reporting.
• Maintain updated playbooks, cadences, and enablement materials; ensure strong SDR-AE handoffs.
• Hire, onboard, and ramp new SDRs to grow the team as we scale into 2027.

Skills

Outbound sales

Quota attainment

Promotions / career progression

Strong communication

Data-driven coaching

NYC-based

Tools

HubSpot

Amplemarket

Orum

Job description

Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation.

But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter.

We're hiring an SDR Team Lead to lead our New York outbound Sales Development team of 6-8 SDRs. You'll own the team's qualified-meeting and pipeline results, coach every rep to get better every week, and hire and onboard new SDRs as we grow into 2027.

This is a first leadership step for a top-performing Senior SDR or BDR who has consistently hit their numbers, earned a promotion, and is ready to lead. If you've been mentoring newer reps and want to turn that into a real management role, this is it. You'll stay close to the work, too: when the team needs it, you'll pick up the phone and book meetings alongside them.

What are we looking for

We're looking for a top-performing Senior SDR or BDR who is ready to step into leadership and be:

A coach who makes the team better

• Runs weekly 1:1s with each SDR on pipeline, activity, and blockers
• Coaches hands-on across phone, email, and LinkedIn, using call reviews, live call listening, message reviews, and role-play on objection handling and cold outreach
• Gives direct, frequent feedback and always follows up to make sure it turns into real change
• Leads from the front, sets the energy in the office, and jumps into prospecting when the team needs it

An owner of the team's numbers

• Takes ownership of weekly, monthly, and quarterly attainment against qualified-meeting and pipeline targets
• Sets clear goals and tracks activity, conversion, and quality metrics per rep (calls, sequences, meetings booked, meetings held, meeting-to-opportunity conversion)
• Spots underperformance early and leads improvement plans when needed
• Reports team performance to the Senior SDR Manager, celebrates wins, and addresses challenges quickly so every SDR knows their impact

A team builder

• Partners with the People team to hire great SDRs for the New York team
• Owns onboarding and ramp for every new SDR who joins

A strong partner across teams

• Keeps outbound playbooks, cadences, and enablement materials sharp and up to date
• Works with AE Team Leads to keep the SDR-to-AE handoff clean and meeting quality high
• Partners with Marketing and Revenue Operations on messaging, data hygiene, and reporting

Requirements

Required

• 2+ years in outbound sales development (SDR/BDR). Inbound experience is a plus, but outbound is a must.
• A consistent track record of hitting or beating quota
• At least one promotion earned through performance (for example, SDR to Senior SDR)
• Strong written and verbal communication, with the ability to give clear feedback and represent the team to sales leadership
• Comfortable reading activity, conversion, and pipeline dashboards and turning the numbers into action
• Based in the New York City area and able to work from our Chelsea office 4-5 days per week

Nice to have

• Experience selling a complex product: commercial real estate, fintech, proptech, or another vertical SaaS with a sophisticated buyer
• Formal or informal experience mentoring other SDRs (onboarding new hires, running role-plays, or a rep reporting to you)
• Has built or improved an outbound playbook or cadence
• Experience with a CRM and sales engagement tools. We use HubSpot, Amplemarket, and Orum, but any comparable tools are great. We'll train you on ours.

How you work

• You lead from the front. You take initiative, act without waiting for direction, and bring energy and positivity to the office every day.
• You give direct, frequent feedback. Coaching is a daily habit, not a once-a-quarter event, and you always close the loop.
• You use data to coach, not to replace the conversation. Numbers help you have better conversations with reps. You're not managing by dial count alone.
• You build people. You see the SDR seat as a path to AE and measure your success by your reps' growth and promotions.
• You thrive in a competitive environment. You're comfortable on a quota-carrying floor and keep morale high through slower months.

Why you'll love working at Agora

• Unlimited paid time off
• Stock options and ownership opportunities
• Commuter and lunch benefits
• Team events, offsites, and an energetic company culture
• Real opportunities for personal and professional growth

We're here for people who dream big, take ownership, and treat others with kindness and respect, while building something exceptional, together.

Compensation

The base salary for this role starts at $80,000 and is negotiable based on experience. The role also includes commission tied to team quota attainment, with total compensation generally structured as a 70/30 base-to-variable split, plus stock options and benefits.

Equal opportunity

Agora Software is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Please note that we use Spark Hire as part of our hiring process to review and assess job applications and related materials. This tool helps us screen applications more efficiently and ensure candidates meet the role requirements.

As part of this process, we’ll handle your personal information in accordance with our Candidate Privacy Notice. You can review details here: Agora Candidate Privacy Notice.