SDR Manager — Lead a High-Performance SaaS Team

Fleet Glass Services, Inc.; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

JustFOIA, an MCCi brand, is seeking an experienced SDR Manager to lead and develop our Sales Development Representative team. You will coach, mentor, and motivate SDRs to achieve pipeline goals while fostering a high-performance, collaborative environment in a fast-paced SaaS setting.

You will design prospecting strategies, coach for higher conversion, partner with AEs and marketing, and drive revenue growth through qualified leads, while supporting remote teammates across the US.

Qualifications

• Bachelor's degree preferred; equivalent experience may be substituted.
• Experience leading, coaching, mentoring, or developing sales professionals.
• Experience managing SDRs, BDRs, inside sales professionals, or similar sales teams.
• Strong understanding of inbound and outbound sales development strategies.
• Proven ability to motivate teams, drive accountability, and improve performance outcomes.

Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives to achieve individual and team performance goals.
• Establish clear expectations, monitor performance, and provide ongoing feedback through call reviews, activity analysis, and coaching sessions.
• Drive execution of inbound and outbound prospecting strategies, including cold calling, email outreach, qualification, and meeting generation.
• Analyze SDR activity and performance metrics to identify trends, opportunities, and areas for improvement.
• Create a positive, competitive, and high-accountability team culture focused on professional growth and results.
• Partner closely with Account Executives, Sales Leadership, Marketing, and other stakeholders to improve lead quality and conversion rates.
• Ensure consistent execution of sales processes and pipeline development best practices.
• Support recruiting, onboarding, training, and ongoing skill development of SDR team members.
• Collaborate with leadership on process improvements and strategic initiatives designed to drive revenue growth.
• Maintain visibility into team performance and provide accurate reporting on key pipeline and activity metrics.

Skills

Team leadership

Coaching

Sales strategy

Data analysis

Communication

Collaboration

Education

Bachelor's degree preferred

Job description

JustFOIA, an MCCi brand, is seeking an experienced SDR Manager to lead and develop our Sales Development Representative team. You will coach, mentor, and motivate SDRs to achieve pipeline goals while fostering a high-performance, collaborative environment in a fast-paced SaaS setting.

You will design prospecting strategies, coach for higher conversion, partner with AEs and marketing, and drive revenue growth through qualified leads, while supporting remote teammates across the US.