SDR Manager

ClosedWon Talent LLC; San Francisco (CA); On-site; USD 180,000 - 200,000; Full time

Job summary

ClosedWon Talent LLC is seeking an experienced SDR Manager to lead a team of 8–9 outbound reps from our San Francisco HQ. You’ll coach daily, run one-on-ones, and personally jump on cold calls to keep the pipeline moving.

In this enterprise-focused role you’ll map accounts, mentor reps through top-of-funnel conversations with CEOs, CFOs, or COOs, and partner with marketing to scale outbound motion. Strong leadership and a track record delivering pipeline are essential.

Qualifications

• Experience as a frontline SDR/BDR manager with coaching responsibilities.
• Proven track record of developing early-career reps and promoting them.
• Hands-on in outbound selling and direct coaching on calls.
• Experience coaching an enterprise-style outbound motion, including account mapping.

Responsibilities

• Lead and coach a team of 8–9 SDRs with daily coaching and performance diagnosis.
• Own the outbound motion and build energy and momentum to drive pipeline.
• Drive hiring and onboarding of net-new SDRs and plan for future growth.
• Enable path to director/lead roles as the org scales.

Skills

Frontline SDR Manager

Coaching & Development

Hands-on Selling

Enterprise Outbound

Account Mapping

Onsite presence

Education

Bachelor's degree in business / healthcare management

Tools

HubSpot

Clay

Nooks

Job description

About Our Client

Healthcare providers lose a fortune to broken back-office operations, not bad medicine. Our client’s AI platform fixes that, automating the revenue cycle, clinical, and administrative work that quietly drains time and money, so providers get paid correctly and get back to patient care. The result: one of the strongest growth stories in health tech right now.

The business behind it is one of the stronger growth stories in health tech right now. They’ve grown roughly 10x year over year, raised their most recent round from a top-tier venture firm, and reached profitability, which very few companies at their stage can say. They sell across urgent care, primary care, behavioral health, and additional specialties, to organizations ranging from one or two locations up to groups running hundreds. Deals are enterprise in size but move fast, often closing in one to four months.

About the Role

This is a frontline SDR Manager role reporting directly to the VP of Sales. You’d own the outbound motion for a team of roughly 8 to 9 SDRs, with a current one-to-one ratio to the AE team and heavy pipeline support from marketing. The priority is true frontline leadership: coaching reps every day, jumping on cold calls yourself, diagnosing why a given rep isn’t breaking through, and building the energy and momentum that make an outbound team perform.

Because the sale is enterprise in nature, you’d be coaching reps to map accounts properly, treat the top of their book differently, and navigate conversations that shift from a CEO, CFO, or COO one day to a director of operations the next. The product is sophisticated but the pitch isn’t overly technical, so what matters more is understanding the nuances of each vertical and each persona and teaching your team to do the same.

The reason this role is genuinely exciting is the room to grow. The company is scaling quickly and investing heavily in the SDR function, so you’d have a real seat at the table shaping the hiring plan and the profile. You’d be responsible for hiring and onboarding net-new SDRs over the coming months, and as the org grows there’s a clear path into a bigger role, whether that’s director, building a team beneath you, or promoting your own people into team-lead seats. The SDR-to-AE promotion path is already real here, with multiple reps promoted into closing roles, one of whom closed $500K in his first quarter as an AE.

A few details worth knowing:

• Approximately $180K to $200K OTE on a roughly 70/30 split
• Five days a week onsite at the San Francisco headquarters
• A modern outbound tech stack (HubSpot, Clay, Nooks), with RevOps handling most of the enrichment so your team can focus on selling
• A marketing partner who has built zero-to-one three times, driving pipeline alongside you

Must-have Requirements

• Prior experience actually doing this job, as a frontline SDR or BDR manager who has carried and coached a team (not stepping up from a team-lead seat for the first time)
• A track record of coaching and developing early-career reps, with reps promoted as proof
• Comfort being hands-on: getting on the phones, running one-on-ones, and diagnosing where individual reps are getting stuck
• Experience coaching a strategic, enterprise-style outbound motion, including account mapping and selling into senior decision-makers
• The scrappiness to operate in a Series A environment and figure things out rather than relying on big-company infrastructure
• Strong EQ paired with strong IQ, and the hunger and curiosity to learn a nuanced industry
• Willingness to be onsite in San Francisco five days a week

Nice-to-have Requirements

• A healthcare or health tech background, or clear evidence you can get up to speed quickly on a nuanced space (the VP came in without one)
• A point of view on modern outbound tooling and how to improve process, even with RevOps and marketing carrying much of the load
• A data-driven approach to managing KPIs and forecasting pipeline contribution
• A Bachelor’s degree in business, healthcare management, or a related field