SDR Manager

NinjaOne, LLC; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid in-office schedule (Austin)

Medical, dental, vision insurance

401(k) plan

Unlimited PTO

Growth opportunities

Job summary

NinjaOne, LLC is seeking an SDR Manager in Austin, TX, with a hot focus on building a high-performing SDR team and a scalable pipeline engine. You will hire, coach, and develop talent while aligning with Sales and Marketing to optimize outbound campaigns and demos.

You’ll lead outbound strategy, monitor weekly activity, and drive improvements in process, tools, and performance. This is a hybrid role with in-office days in Austin, and a culture of curiosity and accountability.

Qualifications

• 2+ years leading an SDR team and at least 1 year as an SDR.
• Proven track record of exceeding quota as individual and leader.
• Strong hiring, coaching, and talent development skills.
• Solid grasp of SDR metrics and data-driven performance management.
• Excellent communication and cross-functional collaboration.
• Proficient with Salesforce; Salesloft and other sales tools a plus.

Responsibilities

• Hire, coach, and develop a high-performing SDR team.
• Build and execute strategies to generate quality demos and pipeline.
• Drive ongoing skill development in tactics, product knowledge, and industry know-how.
• Track, analyze, and report weekly activity and results.
• Motivate the team with creative incentives and recognition.
• Partner with Sales and Marketing to refine campaigns and lead gen.
• Oversee SDR promotions and outbound initiatives.
• Improve processes, tools, and conversion efficiency.
• Perform other duties as needed.

Skills

SDR leadership

Coaching

Hiring

Sales metrics

Data-driven

Salesforce

Salesloft

Cross-functional

Tools

Salesforce

Salesloft

Job description

About the Role

As an SDR Manager at NinjaOne, you’ll play a key role in driving go-to-market success by leading a high-performing team responsible for consistent pipeline growth month over month. You’ll hire, coach, and develop top SDR talent, building a culture rooted in curiosity, accountability, and continuous learning.

In this hands-on leadership role, you’ll inspire your team to exceed targets, refine outbound strategy, and generate high-quality opportunities that fuel the success of our Account Executives. You’ll collaborate closely with sales and marketing leadership to align goals, optimize workflows, and create a world-class sales development engine that supports NinjaOne’s continued growth and expansion.

Location - Austin, TX - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required.

What You’ll be Doing

• Hire, coach, and develop a high-performing team of SDRs.
• Build and execute strategies to consistently generate quality demos and pipeline.
• Drive skill development in sales tactics, product knowledge, and industry expertise.
• Track, analyze, and report weekly activity and results.
• Motivate and engage your team through creative incentives and recognition.
• Partner with Sales and Marketing to refine campaigns and lead generation.
• Oversee SDR-specific promotions and outbound initiatives.
• Continuously improve processes, tools, and conversion efficiency.
• Other duties as needed

About You

• 2+ years of experience leading an SDR team, plus at least 1 year as an SDR.
• Proven success consistently exceeding quota as both an individual and leader.
• Skilled at hiring, coaching, and developing top-performing talent.
• Strong grasp of SDR metrics, KPIs, and data-driven performance management.
• Exceptional communicator with the ability to influence and build cross-functional alignment.
• Highly organized, adaptable, and comfortable managing multiple priorities.
• Proficient in Salesforce; experience with Salesloft and other sales tools a plus.
• Energetic, motivated, and passionate about growth and team success.
• Embody NinjaOne’s core values - Curiosity, Integrity, Kindness, Humility, and Innovation - and foster them in your team every day.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunities for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.