SDR Manager

NinjaOne; Tampa (FL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

401(k)

Health insurance

Unlimited PTO

Job summary

NinjaOne, a leading Unified IT Operations Platform, seeks an SDR Manager in Tampa, FL. You will lead a high‑performing SDR team, coaching and hiring talent to drive consistent pipeline growth for Account Executives.

In this hands‑on role, you’ll refine outbound strategy, align with Sales and Marketing, and build a world‑class SDR engine to support NinjaOne’s expansion. Hybrid work with in‑office days required.

Qualifications

• Minimum 2+ years leading an SDR team and 1+ year as an SDR.
• Proven track record of exceeding quota and building a scalable outbound program.
• Strong knowledge of SDR KPIs and data-driven performance management.

Responsibilities

• Hire, coach, and develop a high-performing SDR team.
• Build and execute outbound strategies to generate demos and pipeline.
• Drive SDR performance through KPI tracking and coaching.
• Collaborate with Sales and Marketing to refine campaigns and lead gen.
• Oversee SDR promotions and outbound initiatives.
• Continuously improve processes and tools to increase conversion.

Skills

Team leadership

Quota attainment

Sales metrics

Sales tools proficiency

Cross-functional collaboration

Tools

Salesforce

Salesloft

Job description

Description

About the Role

As an SDR Manager at NinjaOne, you’ll play a key role in driving go-to-market success by leading a high-performing team responsible for consistent pipeline growth month over month. You’ll hire, coach, and develop top SDR talent, building a culture rooted in curiosity, accountability, and continuous learning.

In this hands‑on leadership role, you’ll inspire your team to exceed targets, refine outbound strategy, and generate high‑quality opportunities that fuel the success of our Account Executives. You’ll collaborate closely with sales and marketing leadership to align goals, optimize workflows, and create a world‑class sales development engine that supports NinjaOne’s continued growth and expansion.

Location - Tampa, FL - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required.

What You’ll be Doing

• Hire, coach, and develop a high-performing team of SDRs.
• Build and execute strategies to consistently generate quality demos and pipeline.
• Drive skill development in sales tactics, product knowledge, and industry expertise.
• Track, analyze, and report weekly activity and results.
• Motivate and engage your team through creative incentives and recognition.
• Partner with Sales and Marketing to refine campaigns and lead generation.
• Oversee SDR‑specific promotions and outbound initiatives.
• Continuously improve processes, tools, and conversion efficiency.
• Other duties as needed

About You

• 2+ years of experience leading an SDR team, plus at least 1 year as an SDR.
• Proven success consistently exceeding quota as both an individual and leader.
• Skilled at hiring, coaching, and developing top‑performing talent.
• Strong grasp of SDR metrics, KPIs, and data‑driven performance management.
• Exceptional communicator with the ability to influence and build cross‑functional alignment.
• Highly organized, adaptable, and comfortable managing multiple priorities.
• Proficient in Salesforce; experience with Salesloft and other sales tools a plus.
• Energetic, motivated, and passionate about growth and team success.
• Embody NinjaOne’s core values - Curiosity, Integrity, Kindness, Humility, and Innovation - and foster them in your team every day.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full‑time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work‑life balance with our unlimited PTO.
• We reward your work with opportunities for growth and advancement

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

#BI-Hybrid