SDR Agent Manager

Impiricus; New York, Atlanta (NY, GA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Remote work option

Flexible Time Off

Parental Leave

Job summary

Impiricus is seeking an SDR Agent Manager to redefine outbound sales through AI. You will lead a team of AI SDR agents while performing select manual outreach, collaborating with AI and Commercial teams to improve messaging and meeting conversion rates. This role blends traditional SDR work with AI operations.

This is ideal for a high‑performing SDR excited about AI and shaping the future of Impiricus' AI‑powered sales organization.

Qualifications

• 3+ years of experience in Sales Development or outbound prospecting.
• Proven success generating qualified meetings via outbound sales.
• Experience with sales engagement platforms and sequencing tools.
• Familiarity with generative AI tools and applying AI to workflows.
• Strong outbound email strategy, messaging, personalization, and best practices.
• Excellent written communication and independent work style.

Responsibilities

• Manage and optimize a team of AI SDR agents for outbound prospecting.
• Analyze outreach performance, including emails, subject lines, and response rates.
• Train AI agents by refining prompts and workflows based on data.
• Collaborate with AI, engineering, and commercial teams to improve agent behavior.
• Monitor metrics and drive meeting generation and pipeline.
• Conduct manual outbound outreach where automation is not feasible.
• Build prospect lists and run multi-touch outbound campaigns.
• Craft compelling outreach messaging for healthcare and pharma stakeholders.
• Achieve meeting generation goals through AI and manual efforts.
• Experiment with new outbound strategies and AI workflows.

Skills

outbound prospecting

AI agent management

sales messaging

LinkedIn outreach

self-starter

Tools

Outreach.io

Salesloft

Apollo

HubSpot Sequences

Clay

Job description

Atlanta, GA., New York, NY., or Remote, USA

Job Title: SDR Agent Manager

Location: Atlanta, GA., New York, NY., Remote US

Exemption Status: Full-time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go‑to‑market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted‑in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real‑time channels that life science companies need to deliver clear, reliable, and evidence‑based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary:

Impiricus is looking for an SDR Agent Manager to help redefine how outbound sales is executed through AI.

Rather than managing a team of human SDRs, you'll manage and optimize a team of AI‑powered SDR agents. You'll partner closely with our AI and Commercial teams to continuously improve agent performance, refine messaging, analyze results, and increase meeting conversion rates. Alongside managing AI agents, you'll also execute strategic manual outbound outreach where automation isn't possible, making this a unique blend of traditional SDR work and AI operations.

This is an ideal opportunity for a high‑performing SDR who is excited about AI and wants to help shape the future of outbound sales.

Responsibilities

AI Agent Management & Optimization (60–75%)

• Manage and continuously optimize a team of AI SDR agents responsible for outbound prospecting.
• Review agent performance and analyze outreach effectiveness, including email messaging, subject lines, response rates, and meeting conversion.
• Train AI agents by reinforcing successful outreach patterns and refining prompts and workflows based on performance data.
• Partner closely with AI and engineering teams to improve agent behavior and outbound effectiveness.
• Monitor key performance metrics and identify opportunities to improve meeting generation and pipeline creation.
• Execute personalized outbound prospecting through LinkedIn and other channels where manual outreach is required.
• Build prospect lists and execute multi‑touch outbound campaigns using modern sequencing platforms.
• Craft compelling outreach messaging that resonates with healthcare and pharmaceutical decision‑makers.
• Meet and exceed meeting generation goals through both AI‑generated and manual outreach efforts.
• Experiment with new outbound strategies, messaging, and AI workflows.
• Provide constructive feedback on existing processes and recommend improvements.
• Help shape the future evolution of Impiricus' AI‑powered sales organization.

Education & Experience

Required

• 3+ years of experience in Sales Development, Business Development, or outbound prospecting.
• Proven success generating qualified meetings through outbound sales.
• Experience using sales engagement platforms and sequencing tools such as Outreach.io, Salesloft, Apollo, HubSpot Sequences, or similar.
• Familiarity with generative AI tools such as ChatGPT or Claude and enthusiasm for leveraging AI to improve workflows.
• Strong understanding of outbound email strategy, messaging, personalization, and sales best practices.
• Excellent written communication skills with the ability to evaluate and improve outreach content.
• Self‑starter who works independently, takes ownership, and thrives in a fast‑paced environment.

Preferred Qualifications

• Pharmaceutical, healthcare, or life sciences experience.
• Experience working with HubSpot CRM.
• Experience using Clay or similar prospecting and data enrichment tools.
• Exposure to prompt engineering, AI workflow optimization, or AI agent management.

Compensation and Benefits

The base salary range for this role is $85,000-$105,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message [e-mail]

Impiricus focuses on taking care of our teammates’ professional and personal growth and well‑being.

• Healthcare: Medical, dental, and vision coverage for you and your dependents + on‑demand healthcare concierge
• HSA, FSA & DCFSA: Pre‑tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high‑deductible plan)
• Coverage & Protection: 100% paid short‑ and long‑term disability, plus life and AD&D insurance
• Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way
• Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
• Your Work, Your Way: If you're close to an office, we encourage spending some time in‑person to collaborate and connect. If not, remote is always an option.
• 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.