Scrum Master

Concord USA; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Join Concord USA as a Scrum Master and become part of an execution-focused team driving Agile practices in a dynamic Cloud and DevOps environment. You will lead multiple Agile teams, facilitate key ceremonies, and ensure continuous improvement to enhance client delivery and foster team performance. This position is remote-friendly, ideally suited for candidates in LATAM.

Qualifications

• 4–5 years of experience as a Scrum Master or Agile Coach.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Excellent communication, facilitation, and conflict-resolution skills.

Responsibilities

• Facilitate Agile ceremonies and support Product Owners in backlog management.
• Identify and resolve team impediments for continuous delivery.
• Collaborate with Cloud Architects and DevOps Engineers for alignment.

Skills

Agile frameworks

Cloud environments

Facilitation

Conflict resolution

Continuous improvement

Communication

Education

Scrum Master certification (CSM, PSM I/II)

Tools

Jira

Azure DevOps

Confluence

Job description

About Us

Concord isn't your typical consulting firm, we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).



About the Role

We are looking for a proactive and detail-orientedScrum Masterwith proven experience leading agile teams in Cloud and DevOps environments. You will facilitate Agile practices, remove impediments, and enable high-performing teams to deliver impactful solutions in a dynamic technical landscape.

This position is remote for Peru, preferred, but open to LATAM.

Key Responsibilities

• Act as Scrum Master for one or more Agile teams delivering cloud-based and DevOps-related solutions.
• Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, backlog grooming, and reviews.
• Support Product Owners in backlog management, sprint prioritization, and story refinement.
• Identify and resolve team impediments, ensuring continuous delivery.
• Promote Agile values, principles, and practices within the team and across the organization.
• Collaborate with Cloud Architects, DevOps Engineers, and Product Managers to ensure alignment on deliverables.
• Monitor sprint progress using Jira, Azure DevOps, or similar tools, and report on team performance metrics.
• Foster a culture of continuous improvement and high performance.
• Guide teams in the implementation of DevOps pipelines and CI/CD best practices when applicable.

Requirements

• 4–5 yearsof experience as a Scrum Master or Agile Coach.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.).
• Proven experience in Cloud environments (e.g., AWS, Azure, or GCP).
• Familiarity with DevOps principles, tools, and workflows (e.g., CI/CD pipelines, Jenkins, Git, Docker, Kubernetes).
• Experience working with cross-functional teams including developers, QA, and operations.
• Excellent communication, facilitation, and conflict-resolution skills.
• Experience with agile tools like Jira, Confluence, or Azure DevOps.
• Scrum Master certification (CSM, PSM I/II) is highly preferred.

Nice to Have

• Technical background in software development or system engineering.
• Experience in regulated environments or with large-scale enterprise cloud migrations.
• Exposure to Infrastructure as Code (Terraform, CloudFormation).

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More than just a consulting firm, Concord is an execution company helping clients enhance customer experience, optimize operations, and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design, we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!

Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security.

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