[Job -22595] Scrum Master, Philippines

CI&T; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company in tech transformation is looking for a Scrum / Support Master to join their team. This role requires the ideal candidate to have experience in project management with agile methodologies, ensuring effective communication and oversight of development processes. Responsibilities include facilitating team interactions, removing obstacles, and fostering a culture of continuous improvement. Applicants should have a Bachelor's degree in technology and proven project management experience.

Qualifications

• Needs experience with project management using agile methodologies like Scrum and Kanban.
• Requires excellent organizational and communication skills.
• Must have advanced English proficiency.

Responsibilities

• Facilitate communication between the development team and clients.
• Oversee development team’s progress through metrics analysis.
• Ensure execution of Scrum ceremonies.

Skills

Project Management

Agile Methodologies

Communication

Organization

Autonomy

Education

Bachelor's degree in technology

Job description

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Responsibilities

• Scrum / Support Master

Overview

We are seeking a skilled Scrum / Support Master to join our team. The ideal candidate will have experience in project management using agile methodologies such as Scrum and Kanban. This role will act as a facilitator between the development team and clients, ensuring effective communication, requirement gathering, and development oversight. The Scrum / Support Master will be responsible for collecting and analyzing metrics, ensuring the execution of rituals, removing obstacles, updating control tools, conducting root cause analyses, and maintaining a focus on continuous improvement.

Key Responsibilities

• Facilitate communication between the development team and clients to gather requirements and provide updates
• Oversee the development team’s progress through the collection and analysis of metrics
• Ensure the execution of Scrum rituals and ceremonies
• Remove obstacles that hinder the team’s progress
• Update and maintain project management and monitoring tools
• Conduct root cause analysis to identify areas for improvement
• Foster a culture of continuous improvement within the team
• Conduct onboarding/offboarding activities
• Availability: Must be available from 2 PM EST to 11 PM EST to support clients in the United States and Canada, and interact with teams in the United States and Brazil

Profile

• Enjoys working in a collaborative team environment and seeks new challenges and learning opportunities
• Excellent organizational, planning, and communication skills
• Acts with autonomy and proactivity to help the team reach new heights

Requirements

• Bachelor's degree in technology or equivalent work experience
• Proven experience in project management (scope, timeline, and quality) using agile methodologies (Scrum, Kanban, etc.)
• Advanced English proficiency (reading and writing)

Desirable Qualifications

• Fluent English proficiency
• Certifications such as PSM (Professional Scrum Master) or CSM (Certified Scrum Master)
• Passion for agile methodologies and thriving in a dynamic environment

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.