Scrum Master

Itero Group; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Disability insurance

Life insurance

Pet insurance

Student loan assistance

FSAs/HSAs

Wellness programs

Job summary

Itero Group is seeking an experienced Scrum Master II to support a software development team within a large-scale federal healthcare program. The role requires strong Agile facilitation, delivery coordination, and impediment removal to maintain sprint momentum.

You will work with developers, business analysts, technical leadership, and the Product Owner to promote continuous improvement and ensure timely delivery within three-week sprint cycles and quarterly releases.

Qualifications

• Demonstrated Scrum Master experience in an Agile environment.
• Strong knowledge of Scrum, Agile methods, and SAFe concepts.
• Experience facilitating ceremonies and removing impediments.
• Proven ability to coordinate with product owners and developers.

Responsibilities

• Facilitate Agile ceremonies (planning, daily standups, reviews, retros).
• Coordinate a cross-functional team in three-week sprints with quarterly releases.
• Identify and remove impediments, manage dependencies, and track progress.
• Collaborate with Product Owner, tech lead, and analysts on priorities.
• Monitor sprint metrics, risks, and delivery milestones using Jira dashboards.

Skills

Scrum Master experience

Agile methodologies

Facilitation

Stakeholder management

Jira proficiency

Microsoft Office

Tools

Jira

Job description

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Itero Group is seeking an experienced, hands‑on Scrum Master II to support a software development team within a large-scale federal healthcare program. The ideal candidate will bring a practical understanding of Agile methodologies, strong facilitation and delivery coordination skills, and the ability to support a technical team operating within established sprint cycles and quarterly release schedules.

This role requires someone who understands how to apply Agile principles to drive results rather than simply following processes. The Scrum Master will work closely with developers, business analysts, technical leadership, and the Product Owner to remove impediments, maintain delivery momentum, and promote continuous improvement.

Key Responsibilities

Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.

Support a cross-functional software development team operating in three-week sprints with quarterly release commitments.

Identify and remove impediments, manage dependencies, and help ensure sprint goals and delivery milestones are achieved.

Partner with the Product Owner, technical lead, developers, and business analysts to coordinate priorities, activities, and deliverables.

Track sprint progress, risks, dependencies, and team performance using Jira dashboards, metrics, and reporting tools.

Coordinate system demonstrations, including preparation, stakeholder communication, and execution.

Analyze Agile metrics and identify opportunities to improve team productivity, accountability, and delivery performance.

Support project coordination, status reporting, and administrative activities to maintain visibility into team progress.

Apply Agile and Scaled Agile practices within a structured delivery environment, balancing flexibility with established release requirements.

Collaborate with other Scrum Masters and PMO leadership to establish consistent Agile practices, reporting standards, and delivery processes.

Promote team collaboration, ownership, continuous improvement, and effective communication across technical and business stakeholders.

Required Qualifications

Demonstrated experience serving as a Scrum Master supporting software development teams in an Agile environment.

Strong working knowledge of Scrum, Agile methodologies, and Scaled Agile concepts.

Experience supporting teams operating within fixed release schedules, enterprise delivery environments, or hybrid Agile frameworks.

Proven ability to facilitate Agile ceremonies, remove obstacles, and support successful sprint execution.

Hands‑on experience with Jira, including sprint tracking, backlog management, dashboards, metrics, and reporting.

Experience analyzing team performance metrics, identifying delivery risks, and communicating progress to stakeholders.

Strong organizational, facilitation, problem-solving, and stakeholder management skills.

Proficiency with Microsoft Office applications.

Ability to work independently, manage multiple priorities, and collaborate effectively with technical and business teams.

Practical, results‑oriented approach to Agile delivery with the ability to adapt processes to meet team and program needs.

Preferred Qualifications

Experience supporting federal government or healthcare technology programs.

Familiarity with CMS, Medicare, healthcare claims processing, or medical policy systems.

Experience supporting mainframe, legacy application development, or enterprise modernization initiatives.

Exposure to batch processing systems and complex enterprise application environments.

Experience working within a Project Management Office (PMO) or supporting Agile process standardization across multiple teams.

Background in project coordination, delivery reporting, or traditional project management activities.

Technical Environment

The Scrum Master will support a software development team responsible for enterprise applications and legacy systems within a federal healthcare environment. The team operates in three‑week sprint cycles with established quarterly releases.

While deep technical development or mainframe expertise is not required, candidates should be comfortable collaborating with technical teams, understanding development activities at a high level, identifying dependencies, and coordinating delivery timelines.

Agile certifications are not required. Relevant hands‑on experience, sound judgment, adaptability, and demonstrated success supporting software delivery are the primary considerations.

Itero Group is a women‑owned small business focused on delivering innovative technology solutions and consulting services to commercial and government clients. We are committed to providing exceptional service, fostering collaboration, and helping our clients achieve meaningful business outcomes.

Itero Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants.

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero Group At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well‑being, and work‑life balance:

• Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
• Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
• Retirement Savings: 401(k) plan with company match and auto‑enrollment.
• Company‑Paid Coverage: Short‑term and long‑term disability, life insurance, and AD&D insurance.
• Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
• Perks: FSAs, HSAs, wellness programs, and more to enhance your work‑life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Itero Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.