Scrum Master

Cloud Analytics Technologies, LLC; Lewisville (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Cloud Analytics Technologies, LLC is seeking an experienced Scrum Master to lead agile delivery for software systems. The role focuses on quality, performance, and user experience while removing impediments and driving continuous improvement.

You will collaborate with product owners, engineering, and QA teams to ensure clear user stories, acceptance criteria, and metrics. Strong communication and hands-on Agile experience in telecom/enterprise environments are essential.

Qualifications

• 8+ years IT experience with at least 5+ years as Scrum Master in Agile environments.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and software delivery lifecycle.
• Excellent facilitation, communication, and stakeholder management skills.
• Experience working with distributed teams and managing multiple stakeholders.
• Proficiency in Jira, Confluence, and Agile reporting tools.
• Knowledge of telecom domain, software testing, or DevOps practices is a plus.
• Scrum certifications (CSM, PSM, SAFe Agilist) preferred.

Responsibilities

• Facilitate all scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Coach the team on Agile principles and Scrum practices to improve delivery predictability and quality.
• Partner with Product Owners to manage and prioritize the product backlog and ensure clarity of user stories and acceptance criteria.
• Track and communicate sprint progress, velocity, and delivery metrics to stakeholders.
• Identify and remove impediments, escalate issues as needed, and ensure timely resolution.
• Promote a culture of transparency, collaboration, and continuous improvement.
• Support release planning, dependency management, and cross-team coordination.
• Maintain Agile tools (e.g., Jira, Confluence) and ensure data accuracy for reporting.
• Drive team accountability, self-organization, and adherence to Definition of Done.
• Coordinate with QA and DevOps teams to ensure smooth delivery and quality gates.

Skills

Agile/Scrum practices

Facilitation

Stakeholder management

Distributed teams

Communication

Delivery lifecycle

Jira/Confluence

Education

Bachelor’s degree (or equivalent)

Tools

Jira

Confluence

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Position Summary: We are seeking a Scrum Master to lead agile delivery for a team responsible for enhancing and supporting software systems, with a strong focus on quality, performance, and user experience. The Scrum Master will facilitate scrum ceremonies, remove impediments, and drive continuous improvement while collaborating closely with product owners, engineering, and QA teams. The ideal candidate brings hands‑on experience with Agile/Scrum practices, strong communication skills, and a background in software delivery within telecom or enterprise environments.

Key Responsibilities

• Facilitate all scrum ceremonies including daily stand‑ups, sprint planning, sprint reviews, and retrospectives.
• Coach the team on Agile principles and Scrum practices to improve delivery predictability and quality.
• Partner with Product Owners to manage and prioritize the product backlog and ensure clarity of user stories and acceptance criteria.
• Track and communicate sprint progress, velocity, and delivery metrics to stakeholders.
• Identify and remove impediments, escalade issues as needed, and ensure timely resolution.
• Promote a culture of transparency, collaboration, and continuous improvement.
• Support release planning, dependency management, and cross‑team coordination.
• Maintain Agile tools (e.g., Jira, Confluence) and ensure data accuracy for reporting.
• Drive team accountability, self‑organization, and adherence to Definition of Done.
• Coordinate with QA and DevOps teams to ensure smooth delivery and quality gates.

Required Skills & Experience

• 8+ years of experience in IT, with at least 5+ years as a Scrum Master in Agile environments.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and software delivery lifecycle.
• Excellent facilitation, communication, and stakeholder management skills.
• Experience working with distributed teams and managing multiple stakeholders.
• Proficiency in Jira, Confluence, and Agile reporting tools.
• Knowledge of telecom domain, software testing, or DevOps practices is a plus.
• Scrum certifications (CSM, PSM, SAFe Agilist) preferred.
• Ability to manage conflicts, motivate teams, and drive results under tight deadlines.

Good to Have

• Experience with automation testing frameworks.
• Familiarity with CI/CD pipelines and cloud platforms (AWS/Azure).
• Understanding of performance testing and quality assurance processes.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

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