SCO Patient Services Coord

Southern California Orthopedic Institute; Bakersfield (CA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Vacation days

Wellness plan

Job summary

Southern California Orthopedic Institute welcomes applications for a front desk receptionist role. You will greet patients and visitors, check them in for appointments, collect co-pays and balances, and input patient demographics and insurance information into the system.

The position requires accurate data entry, attention to detail, and collaboration with the administrative team. This is an on-site role with competitive pay and benefits described by SCOI.

Responsibilities

• Greet and assist patients and visitors; check-in patients for scheduled appointments; collect co-pays and patient balances daily.
• Maintain patient sign-in sheet and appointment list; ensure all patients are checked in and accounted for.
• Verify and input patient demographics, insurance information, and referrals into the system.
• Balance payments and deposits at end of day; process deposits per policy.
• Assist with coverage of related billing and administrative duties as needed.

Job description

Our Mission

To provide comprehensive musculoskeletal and supporting services in a manner that demonstrates compassion, value and superior service for every patient encounter while promoting organizational unity and operational efficiency.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts

Job Title

Job Summary

Greet and assist patients and visitors; check-in patients for scheduled appointments; provide exceptional service to our patients and visitors; compile, verify and input data into computer to register patients; collect co-pays and patient balances daily by performing the following duties.

Essential Duties and Responsibilities

• Report to work as scheduled.
• Adhere to SCOI’s punctuality and attendance policy.
• Behave in a manner that supports the Mission, Vision, and Values of Southern California Orthopedic Institute.
• Comply with SCOI Policy and Procedure.
• Greet and assist patients and visitors; maintain patient sign in sheet and appointment list; continually monitor and ensure that all patients are checked in and accounted for.
• Provide necessary paperwork to patient upon check-in. Review completed forms for accuracy and signature.
• Compile patient demographics, insurance information (scan copy of insurance card), and scan copy of driver's license.
• Accurately verify and register patient demographic and insurance information into patient’s account; verify and input any accompanying referrals and authorizations received from patient into appropriate case.
• Collect patient balances and co-pays as needed at time of service; enter payments for the corresponding ticket into the Billing module.
• Enter and complete all meaningful use requirements in computer.
• Balance all payments received with your Deposit Slip for your batch at the end of the day.
• Deposit all Over-the-Counter collections daily according to Deposit Policy & Procedure.
• Process all no shows, cancellations and reschedules; forward work comp no show fee tickets to Patient Billing Coordinator for posting; route charts to medical records for re-filing.
• Indexes scanned medical records into document management system.
• Schedule return appointments as needed
• Assist with coverage of Patient Billing and Benefits Coordinator as needed.
• Assist with other duties as needed at the direction of the Office Manager and Administrative