SCM System Support Specialist - Bilingual (Korean)

Cinter Technology; Plano (TX); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Insurance

401K match

Job summary

Cinter Technology is seeking a bilingual SCM System Support Specialist (Korean) for an onsite role in Plano, TX. The contract position runs for 1 year with W-2 employment, offering $80,000 to $95,000 per year and benefits including insurance and 401K match. You will liaise between business users and Korea HQ.

The ideal candidate will have strong SCM data skills, be able to work cross-functionally, and support system interfaces and data integrity in a fast-paced environment.

Qualifications

• 5+ years of functional experience in Supply Chain Management (Forecasting, RT, and Allocation).
• BS/BA or higher in information management related field.
• Bilingual in Korean; strong communication and teamwork.
• Ability to work independently or in a team; fast-paced environment.

Responsibilities

• Serve as the first contact for SCM system inquiries and ensure data integrity.
• Attend meetings with business users and coordinate with HQ in Korea to deliver requirements.
• Validate new SCM features, train users, and provide feedback to HQ dev team.
• Maintain data interfaces between SCM systems and monitor for irregularities.

Skills

Bilingual Korean

Supply chain analysis

Forecasting

Data interfaces

Education

BS/BA in information management

Tools

Claude AI

Cowork

Job description

• Client: Korean IT Services and IT Consulting
• Working Style: Onsite
• Employment Type: 1 year Contract / W-2
• Salary: $80,000 to 95,000/ year (DOE)
• Benefit: Insurance and 401K match
• Working Hours: 9AM to 6PM
• Language: English and Korean (bilingual)

Position Summary

A SCM systems support specialist by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

• The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems
• Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes
• Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team
• Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests

Job Details

• Job Title: SCM System Support Specialist - Bilingual (Korean)
• Client: Korean IT Services and IT Consulting
• Working Location: Plano, TX 75023
• Working Style: Onsite
• Employment Type: 1 year Contract / W-2
• Salary: $80,000 to 95,000/ year (DOE)
• Benefit: Insurance and 401K match
• Visa Support: No
• Working Hours: 9AM to 6PM
• Language: English and Korean (bilingual)

Key Responsibilities

• The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell‑Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems
• Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes
• Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team
• Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests

The Right Candidate Will Possess

A proactive, detail‑oriented professional with strong communication, ownership, and problem‑solving skills who can collaborate effectively across business and technical teams.

Required Qualifications & Skills

• Able to analyze SCM related processes, data and understand data interfaces between multiple systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
• Advanced Planning system experience is a plus
• BS/BA or higher in information management‑related field
• Goal‑oriented and self‑motivated
• Bilingual (Korean) required
• Candidate can use Gen AI such as Claude Chat, Cowork - plus
• Candidate must have the ability to work independently or within a team environment
• Ability to multi‑task and deliver high‑quality work under tight deadlines is essential
• Ability to work in a fast‑paced environment is required