SCM System Support - Bilingual Korean

Ledgent Technology; Plano (TX); On-site; USD 58,000 - 62,000; Full time

Job summary

Roth Staffing is seeking an SCM System Support Analyst who will act as the first line of contact for SCM system inquiries, analyze forecasts and data interfaces, and ensure data integrity across multiple SCM platforms in a fast-paced environment.

The role requires bilingual Korean proficiency, collaboration with headquarters in Korea, and the ability to train users while supporting system enhancements onsite in Plano, TX for a 12-month temp-contract term.

Qualifications

• 5+ years of functional experience in Supply Chain Management (Forecasting, RTF, Allocation) is a plus.
• BS/BA or higher in information management-related field.

Responsibilities

• Serve as the first point of contact for SCM system inquiries and ensure data integrity across SCM systems.
• Attend meetings with business users and relay requirements to the HQ dev team in Korea.
• Validate new SCM features, train users, and provide feedback to the HQ development team.
• Maintain data interfaces between SCM systems and monitor operations to resolve issues promptly.

Skills

SCM data analysis

Forecasting

Korean language

Education

BS/BA in information management

Tools

ERP systems

Job description

Roth Staffing is looking for SCM System Support Analyst - Bilingual Korean

This is 12 months temp-contract role

Hourly Pay Rate: $42.00 -to- $45.00

This is onsite role in Plano, TX 75023

A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

Responsibilities

• The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.
• Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes
• Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team
• Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

Requirements

• Able to analyze SCM related processes, data and understand data interfaces between multiple systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
• Advanced Planning system experience is a plus.
• BS/BA or higher in information management-related field.

Special Skills

• Goal-oriented and self-motivated.
• Bilingual (Korean) required
• Candidate can use Gen AI such as Claude Chat, Cowork - plus
• Candidate must have the ability to work independently or within a team environment.
• Ability to multi-task and deliver high-quality work under tight deadlines is essential.
• Ability to work in a fast-paced environment is required.

Roth Staffing is looking for SCM System Support Analyst - Bilingual Korean

This is 12 months temp-contract role

Hourly Pay Rate: $42.00 -to- $45.00

This is onsite role in Plano, TX 75023

A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

Responsibilities

• The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.
• Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes
• Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team
• Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

Requirements

• Able to analyze SCM related processes, data and understand data interfaces between multiple systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
• Advanced Planning system experience is a plus.
• BS/BA or higher in information management-related field.

Special Skills

• Goal-oriented and self-motivated.
• Bilingual (Korean) required
• Candidate can use Gen AI such as Claude Chat, Cowork - plus
• Candidate must have the ability to work independently or within a team environment.
• Ability to multi-task and deliver high-quality work under tight deadlines is essential.
• Ability to work in a fast-paced environment is required.

Desired Skills and Experience

Roth Staffing is looking for SCM System Support Analyst - Bilingual Korean

This is 12 months temp-contract role

Hourly Pay Rate: $42.00 -to- $45.00

This is onsite role in Plano, TX 75023

A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

Responsibilities

• The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.
• Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes
• Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team
• Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

Requirements

• Able to analyze SCM related processes, data and understand data interfaces between multiple systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
• Advanced Planning system experience is a plus.
• BS/BA or higher in information management-related field.

Special Skills

• Goal-oriented and self-motivated.
• Bilingual (Korean) required
• Candidate can use Gen AI such as Claude Chat, Cowork - plus
• Candidate must have the ability to work independently or within a team environment.
• Ability to multi-task and deliver high-quality work under tight deadlines is essential.
• Ability to work in a fast-paced environment is required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.