School Technology Experience Specialist

Loudoun County Public Schools; Sterling (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Loudoun County Public Schools is seeking a Digital Experience Specialist to maintain a complex technology environment so that students, teachers, and staff can stay focused on learning. The role supports multiple schools and administrative sites with a deep technical understanding of the digital learning environment.

Responsibilities include coordinating technology purchases, managing incidents, deploying and maintaining equipment, and developing documentation for staff and students.

Qualifications

• Associates degree or two years of equivalent IT experience.
• Certifications such as MCP/MCSA, ITILv4, HDI, A+, N+ preferred.

Responsibilities

• Consult staff to maintain all technology elements at the location.
• Collaborate on technology purchases and resource allocation.
• Communicate system changes, issues, and projects to staff.
• Own incidents reported by staff and students and ensure timely resolution.
• Deploy, install, troubleshoot, repair, and maintain technology equipment and peripherals.
• Maintain accurate inventory of equipment for buildings, students, and staff.
• Perform system administration tasks, including user accounts and district-approved software.
• Implement emerging technologies, monitor progress, and report findings to leadership.
• Develop and maintain knowledge articles and technical documentation for students and staff.

Skills

Oral communication

Written communication

Interpersonal skills

Education

Associates degree or two years of IT experience

Job description

Loudoun County Public Schools is seeking a Digital Experience Specialist to maintain a complex technology environment so that students, teachers, and staff can stay focused on learning. The role supports multiple schools and administrative sites with a deep technical understanding of the digital learning environment.

Responsibilities include coordinating technology purchases, managing incidents, deploying and maintaining equipment, and developing documentation for staff and students.