School Outreach & Inside Sales - Customer Service Lead

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC; Burbank (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Opportunity for advancement

Competitive Compensation + productivity bonus

Career Growth Opportunities

Job summary

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC located in Burbank, California is seeking a friendly and professional Inside Sales/Customer Service representative. In this role, you will handle inbound and outbound calls, identify customer needs, and provide helpful solutions. The position requires a high school diploma and experience in sales or customer service. Ideal candidates are organized, effective communicators, and can thrive in a fast-paced environment. Competitive compensation and various benefits are offered.

Qualifications

• Previous experience as a call center representative or inside sales representative preferred.
• Must be result-oriented in a high-paced environment.
• Ability to prioritize projects and manage time effectively.

Responsibilities

• Place outbound calls and receive inbound calls.
• Identify the reason for the customer’s call and provide solutions.
• Upsell products and services when appropriate.

Skills

Excellent phone and verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Highly organized

Education

High school diploma/GED

Tools

Customer Relationship Management (CRM) programs

Job description

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC located in Burbank, California is seeking a friendly and professional Inside Sales/Customer Service representative. In this role, you will handle inbound and outbound calls, identify customer needs, and provide helpful solutions. The position requires a high school diploma and experience in sales or customer service. Ideal candidates are organized, effective communicators, and can thrive in a fast-paced environment. Competitive compensation and various benefits are offered.