Customer Service & Inside Sales Lead | Flexible Schedule

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC; South El Monte (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Opportunity for advancement

Bonus based on performance

Job summary

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC in South El Monte, California is looking for a Customer Service & Inside Sales Lead. This high-energy role requires managing outbound calls, recommending solutions, and ensuring a superior customer experience. Candidates should have experience in call centers and a management background. Exceptional communication skills and a consultative sales approach are vital. The position includes benefits such as a 401(k) and a flexible schedule.

Qualifications

• Proven experience managing high-volume call traffic in a professional environment.
• Prior experience in a leadership or management capacity is highly preferred.
• Experience in Inside Sales or a consultative sales environment is a major plus.
• Ability to remain calm, professional, and helpful under pressure.
• Someone who doesn't just read a script but looks for the best outcome for the customer.

Responsibilities

• Manage a high volume of outbound calls with a friendly, professional demeanor.
• Actively listen to customer needs to recommend products or services.
• Serve as a primary point of contact, resolving inquiries efficiently.
• Accurately track customer interactions and sales leads.

Skills

Call Center Expertise

Management Background

Sales Savvy

Communication Skills

Problem Solvers

Job description

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC in South El Monte, California is looking for a Customer Service & Inside Sales Lead. This high-energy role requires managing outbound calls, recommending solutions, and ensuring a superior customer experience. Candidates should have experience in call centers and a management background. Exceptional communication skills and a consultative sales approach are vital. The position includes benefits such as a 401(k) and a flexible schedule.