School Operations Leader: Attendance, Safety & Engagement

KIPP; Austin (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

Paid family leave

FSA/HSA

Employee assistance programs

Identity protection and life insurance

Job summary

KIPP Texas Public Schools in Austin, TX is hiring a School Operations Associate to ensure smooth daily operations across campuses. You will manage attendance, enrollment, safety, purchasing, and front-office support, coordinating with families, staff, and vendors to deliver excellent service.

Required bilingual English/Spanish preferred, 2–3 years in operations or education, strong time management and communication skills, and reliable transportation for campus travel.

Qualifications

• Bilingual English and Spanish preferred
• 2-3 years of related work experience
• Minimum 2 years experience in operations or education
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly

Responsibilities

• Manages the day-to-day school based operations policies and procedures
• Implements daily school wide procedures such as arrival, lunch, and dismissal
• Oversees daily busing operations for their school by processing changes, addressing challenges, and coordinating processes
• Coordinates with Child Nutrition day to day logistics of service such as meal card replacement and rosters
• Supports field lesson logistics by booking buses and ordering meals
• Schedules shared space
• Ensure that substitutes are booked and given attendance roster materials
• Drives school based strategies to ensure kids are in seats every day and year over year
• Manages school event coordination and family engagement sessions
• Curates any school based social media communications and postings
• Provides tours for prospective families
• Serve as a key ambassador to the school’s larger community. Effectively build relationships with family, staff, and community stakeholders with compassion, direct communication, and reliability
• Makes daily attendance calls based on guidance from Attendance and PEIMS Specialist
• Executes interventions to support chronically absent students in improving attendance
• Supports families in completion of registration documents
• Maintains school inventory system and implements purchasing and accounting best practices.
• Codes invoices, collects fees, and prepares deposits
• Partners with School Support Partners (SSP) and vendors to ensure school is well maintained and runs efficiently
• Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers
• Manages student technology audits, distribution, collection, and repair requests
• Manages and develops School Operations Associate towards excellence in their role and with an eye toward their long-term development
• If school model does not include an SOA, SOM acts as the front office, greeting families, answering phone calls, and providing best in class customer service

Skills

Bilingual: English & Spanish

Project management

Time management

Customer service

Problem solving

Job description

KIPP Texas Public Schools in Austin, TX is hiring a School Operations Associate to ensure smooth daily operations across campuses. You will manage attendance, enrollment, safety, purchasing, and front-office support, coordinating with families, staff, and vendors to deliver excellent service.

Required bilingual English/Spanish preferred, 2–3 years in operations or education, strong time management and communication skills, and reliable transportation for campus travel.