School Operations Lead - Facilities & Attendance

LEAD Public Schools; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

LEAD Public Schools in Nashville, TN seeks an Operations Associate to support the Director of Operations in daily school operations, facilities maintenance, and family communications. This is a full-time role coordinating with the front office and staff to keep classrooms running smoothly.

The ideal candidate will have strong customer service skills and the ability to build relationships with a wide range of stakeholders.

Qualifications

• GED required; Bachelor's degree preferred.
• 3+ years in school systems preferred.
• Experience in K-12 operations preferred.
• Customer service focus required.
• Strong interpersonal and communication skills essential.
• Ability to work independently with high accuracy.
• Willingness to lead events on evenings/weekends.

Responsibilities

• Manage school-level ticketing system for facility issues.
• Communicate with custodians and prepare facilities for return.
• Help create family communication plans and newsletters.
• Assist Attendance Team and manage chronic absenteeism data.
• Maintain device inventories and assist with tech issues.
• Coordinate coverage for staff outages and support special projects.
• Support transportation and vendor events as needed.

Skills

Customer service

Interpersonal skills

Communication skills

Independent work

Relationship building

Flexibility

Team collaboration

Education

GED

Bachelor's degree preferred

Job description

LEAD Public Schools in Nashville, TN seeks an Operations Associate to support the Director of Operations in daily school operations, facilities maintenance, and family communications. This is a full-time role coordinating with the front office and staff to keep classrooms running smoothly.

The ideal candidate will have strong customer service skills and the ability to build relationships with a wide range of stakeholders.