School Operations Coordinator, Alpha – $90,000/year USD

Crossover; Santa Barbara (CA); On-site; USD 77,000 - 104,000; Full time

Job summary

Alpha is seeking a School Operations Coordinator to manage in-person campus operations at one of our U.S. campuses. You will ensure safety, smooth facility functions, and reliable technology support for students, staff, and families.

In this role you will coordinate operations daily, handle parent and staff communications, and lead onboarding of new personnel while maintaining rigorous service standards and institutional trust.

Qualifications

• Bachelor’s Degree in any field.
• 1+ year of experience in office coordination, facilities support, site operations, or similar operational role.
• Confidence with basic technology troubleshooting, device oversight, and user account management.
• Excellent communication abilities with parents, staff, students, and external partners.

Responsibilities

• Deliver seamless, secure campus operations for students, staff, and families.
• Direct campus safety functions including entry management, medical responses, emergencies, and family notifications.
• Supervise daily campus functions such as attendance tracking, facility management, transit arrangements, and administrative workflows.
• Assist with onboarding and orientation of new personnel for smooth system adoption.
• Administer student technology and campus devices as the on‑site technology lead and Google Administrator.

Skills

Communication skills

Technology troubleshooting

Facilities coordination

Campus operations

Problem solving under pressure

Autonomous work

Customer relations

Education

Bachelor’s Degree in any field

Tools

Google Workspace Admin

Device management

Job description

LOCATION NOTE: This is an in-person role located at one of our campuses.

You’re the person who ensures everything functions seamlessly. A smoothly operating campus means students feel secure, staff remain productive, and parents have confidence in the school. This outcome isn’t accidental. It requires someone to coordinate countless moving pieces each day - with precision, responsiveness, and genuine attention.

Alpha is constructing one of the world’s most forward-thinking school models. We integrate demanding academics, technology-driven instruction, and elevated standards for both students and staff. This position ensures the operational dimension of campus life meets the same excellence we demand in our classrooms.

In this capacity, you control the operational pulse of the campus. You manage community relations, safety protocols, facility coordination, logistics, and hands‑on technology administration. In one hour, you might lead a safety exercise, troubleshoot a technical problem, welcome a new team member, or respond to a parent’s question. Your work goes beyond maintenance—you build institutional trust.

This is a practical, campus-based position suited to individuals who excel in fast-paced settings, maintain composure during challenges, and hold themselves to rigorous service standards. If you seek a role where your choices directly influence student safety, staff performance, and family satisfaction, this position delivers genuine responsibility and measurable impact.

What You Will Be Doing

• Acting as a key liaison for parents, students, and staff, delivering clear, prompt, and professional correspondence
• Directing campus safety functions, including entry management, medical responses, emergency exercises, record-keeping, and family notifications
• Supervising daily campus functions such as attendance tracking, facility management, transit arrangements, and administrative workflows
• Assisting with onboarding and orientation of new personnel to ensure seamless adoption of operational systems
• Administering student technology and campus devices, functioning as the lead on‑site technical contact and Google Administrator

What You Won’t Be Doing

• Delivering classroom instruction or directing academic programming
• Supervising Guides or shaping curriculum strategy
• Operating in a limited, one-dimensional clerical capacity
• Remaining desk-bound with routine, unchanging assignments
• Escalating issues without taking ownership or driving resolution

School Operations Coordinator Key Responsibilities

Deliver seamless, secure, and effective campus operations that reliably enhance the experience and trust of students, staff, and families.

Basic Requirements

• Bachelor’s Degree in any field
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role
• Confidence with fundamental technology troubleshooting, device oversight, and user account management
• Excellent communication abilities, with proven capacity to interact with parents, staff, students, and external partners professionally
• Proven ability to cultivate welcoming, trustworthy connections with children and families in a prominent campus-facing position
• Capacity to autonomously manage campus operations and exercise sound judgment across safety, facilities, logistics, communication, and foundational technology in a streamlined setting
• High service commitment, interpersonal awareness, and composed decision-making under pressure
• Capability to balance competing demands while preserving accuracy and thoroughness
• Available to work in-person in one of our campuses: Greenwich, CT; Santa Barbara, CA; Malibu, CA; Boston, MA; Kirkland, WA; South Bay, CA; Santa Monica, CA - or willing to relocate
• Authorized to work in the United States without visa sponsorship

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time, W2 employee position with immediate access to benefits https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only. All roles are year-long positions. The compensation level for this role is $90,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5629-US-SantaBar-SchoolOperatio.001