Operations Coordinator, Alpha - $90,000/year USD

Crossover; Greenwich (CT); On-site; USD 81,000 - 99,000; Full time

Job summary

Crossover in Greenwich, CT is seeking an Operations Coordinator to ensure smooth, secure, and efficient campus operations. You will be the on-site point person for facilities, logistics, and technology, coordinating vendors, attendance, transportation, and safety procedures.

You will engage parents, students, and staff with clear communication, onboard new team members, and own campus operations with calm judgment in a lean environment.

Qualifications

• Bachelor's degree in any field required.
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role.
• Comfort with basic technology troubleshooting, device management, and account administration.
• Strong communication skills with parents, staff, students, and vendors.
• Ability to independently own campus operations and make decisions across safety, facilities, logistics, and basic technology.

Responsibilities

• Act as a key contact for parents, students, and staff with clear, prompt communication.
• Oversee campus security operations, health incidents, drills, records, and updates.
• Supervise daily campus functions including attendance, facilities, transportation, and logistics.
• Assist with onboarding and orientation for new staff to integrate into campus workflows.
• Administer student devices and campus technology systems as the on-site tech lead.

Skills

Communication

Stakeholder communication

Facilities coordination

Operational planning

On-site technology support

Education

Bachelor's Degree

Tools

Google Admin

Device management

Accounts administration

Job description

LOCATION NOTE: This is an in-person role located at one of our campuses.

You are the individual who ensures that everything functions properly. A smoothly running campus creates an environment where students feel secure, staff remain concentrated on their work, and parents place their confidence in the institution. This outcome is not accidental. It results from someone methodically coordinating countless details each day - with precision, a sense of urgency, and genuine attention.

Alpha is constructing one of the world's most forward-thinking school models. We integrate demanding academics, technology-enhanced learning, and elevated standards for both students and adults. This position exists to guarantee that the non-instructional operations of the campus meet the same benchmark as our teaching environments.

What You Will Be Doing

• Acting as a key contact for parents, students, and staff, providing clear, prompt, and professional communication
• Overseeing campus security operations, including entry management, health-related incidents, emergency drills, record-keeping, and parent updates
• Supervising daily campus functions such as attendance systems, facilities management, transportation arrangements, and administrative logistics
• Assisting with onboarding and orientation for new staff members to facilitate seamless incorporation into campus workflows
• Administering student devices and campus technology systems, functioning as the on-site technology point person and Google Administrator

What You Won’t Be Doing

• Delivering classroom instruction or overseeing academic programs
• Providing coaching to Guides or contributing to curriculum design
• Operating in a limited, single-purpose clerical capacity
• Performing routine, predictable administrative tasks from a stationary desk
• Transferring issues to others without taking ownership or achieving resolution

Operations Coordinator Key Responsibilities

Maintain smooth, secure, and effective campus operations that continuously enhance the experience and satisfaction of students, staff, and parents.

Basic Requirements

• Bachelor's Degree in any field
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role
• Comfort with basic technology troubleshooting, device management, and account administration
• Strong communication skills with the ability to engage parents, staff, students, and vendors professionally
• Demonstrated comfort building warm, trusted relationships with children and families in a visible on-campus role
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment
• Strong service orientation, emotional intelligence, and calm judgment under pressure
• Ability to manage multiple priorities while maintaining attention to detail
• Available to work in-person in one of our campuses: Greenwich, CT; Santa Barbara, CA; Malibu, CA; Boston, MA; Kirkland, WA; South Bay, CA; Santa Monica, CA - or willing to relocate
• Authorized to work in the United States without visa sponsorship

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

We look forward to meeting you!

Working with us

This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions. The compensation level for this role is $90,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5629-US-Greenwic-OperationsCoor.014