School IT Specialist - Desktop & Classroom Tech (On-Site)

Questeq; Aliquippa (Beaver County); On-site; USD 35,000 - 40,000; Full time

Job summary

Questeq is seeking an experienced Information Technology Specialist (On-Site) for the Hopewell School District in Aliquippa, PA. The role focuses on desktop and laptop support, printers, and mobile devices, ensuring timely problem identification and resolution.

Responsibilities include imaging, software installation, hardware upgrades, patch distribution, managing AD group policies, and maintaining security updates.

Qualifications

• Active Directory administration and policy application.
• Experience supporting desktops, laptops, and mobile devices.
• Strong troubleshooting and customer communication skills.
• Familiarity with Microsoft and iOS environments.

Responsibilities

• Imaging desktops/laptops, software install, and hardware upgrades.
• Resolve Help Desk tickets with timely responses and clear documentation.
• Create and maintain standard workstation images and patch deployment.
• Ensure OS and BIOS updates; manage drivers and security updates.
• Interact with customers in person and over the phone to diagnose issues.

Skills

Active Directory

Mobile device management

PC Security Administration

Microsoft experience

iOS experience

Education

Associate degree in technically related field

Job description

Questeq is seeking an experienced Information Technology Specialist (On-Site) for the Hopewell School District in Aliquippa, PA. The role focuses on desktop and laptop support, printers, and mobile devices, ensuring timely problem identification and resolution.

Responsibilities include imaging, software installation, hardware upgrades, patch distribution, managing AD group policies, and maintaining security updates.