School-Based Family Support & Case Manager

Priority Dispatch Corp.; Town Plot Hill (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Priority Dispatch Corp. seeks a SBS Child and Family Support Specialist to join a multidisciplinary team enhancing students’ behavioral, emotional, and social development in school and community settings.

The role co-facilitates daily interventions, provides wrap-around case management, crisis response, and advocacy with schools, families, and social service agencies. A Bachelor’s degree and CT driver’s license are required; bilingual skills are preferred.

Qualifications

• Bachelor’s Degree in social work or related counseling field is required.
• CT driver’s license and ability to provide own transportation.
• Certified in Mandt, First Aid and CPR (or obtained within three months).
• Bilingual preferred (English/Spanish/Portuguese) and knowledge of community cultures.

Responsibilities

• Respond to students’ social and emotional needs when intervention is appropriate with school staff.
• Facilitate debriefing for staff, students, and caregivers after behavioral incidents.
• Support transitions of students back to school after crises or disciplinary actions.
• Provide case management, advocacy, and linkage to services with schools and community agencies.
• Conduct crisis intervention in home, office or community when needed.
• Maintain timely documentation per CMHA policies (progress notes, treatment plans, logs).

Skills

Interpersonal skills

Problem solving

Good judgment

Adaptability

Flexibility

Organizational abilities

Verbal and written communication

Confidentiality

Education

Bachelor’s Degree in social work or related counseling field

Tools

Microsoft Office (Word, Outlook)

EMR system

Job description

Priority Dispatch Corp. seeks a SBS Child and Family Support Specialist to join a multidisciplinary team enhancing students’ behavioral, emotional, and social development in school and community settings.

The role co-facilitates daily interventions, provides wrap-around case management, crisis response, and advocacy with schools, families, and social service agencies. A Bachelor’s degree and CT driver’s license are required; bilingual skills are preferred.