School-Based Dental Assistant & Program Support

Access Community Health Center; Madison (WI); On-site; USD 25,000 - 32,000; Full time

Job summary

Access Community Health Centers in Madison, WI seeks a Dental Assistant (Program Assistant) to support the Celebrate Smiles program, bringing licensed dental staff to schools and providing sealants, fluoride varnish, cleaning, and restorative care.

The Program Assistant schedules and registers patients, creates medical records, updates dental records, assists dentists, prepares rooms, and ensures smooth patient flow, with travel to local schools required daily.

Qualifications

• High school diploma or equivalent.
• Certificate in dental assisting from an accredited technical college or 6 months of dental assisting experience.
• BLS certification.
• Minimum one year of customer service/telephone/reception experience.
• Experience with a PC; proficient at keyboarding and emailing.
• Experience with Microsoft Word and Excel.
• Fluency in English and Spanish.
• Medical/dental terminology knowledge.
• Experience with EPIC or other electronic health record software.

Responsibilities

• Schedule and register patients seeking appointments.
• Create new medical records and verify demographics, accounts, and coverage information.
• Schedule appointments and route messages to clinic staff.
• Assist dentists during procedures by handing instruments and anticipating needs.
• Update dental records and document treatment performed.
• Prepare examination rooms and ensure equipment is ready.
• Facilitate smooth patient flow through scheduling and treatment with compassion.

Skills

High school diploma

Dental assisting certificate

BLS certification

Customer service experience

PC skills / typing / email

Education

High school diploma or equivalent

Tools

EPIC or other EHR

Microsoft Word

Microsoft Excel

Job description

Access Community Health Centers in Madison, WI seeks a Dental Assistant (Program Assistant) to support the Celebrate Smiles program, bringing licensed dental staff to schools and providing sealants, fluoride varnish, cleaning, and restorative care.

The Program Assistant schedules and registers patients, creates medical records, updates dental records, assists dentists, prepares rooms, and ensures smooth patient flow, with travel to local schools required daily.