Dental Assistant (Program Assistant)

Access Community Health Center; Madison (WI); On-site; USD 25,000 - 32,000; Full time

Job summary

Access Community Health Centers in Madison, WI seeks a Dental Assistant (Program Assistant) to support the Celebrate Smiles program, bringing licensed dental staff to schools and providing sealants, fluoride varnish, cleaning, and restorative care.

The Program Assistant schedules and registers patients, creates medical records, updates dental records, assists dentists, prepares rooms, and ensures smooth patient flow, with travel to local schools required daily.

Qualifications

• High school diploma or equivalent.
• Certificate in dental assisting from an accredited technical college or 6 months of dental assisting experience.
• BLS certification.
• Minimum one year of customer service/telephone/reception experience.
• Experience with a PC; proficient at keyboarding and emailing.
• Experience with Microsoft Word and Excel.
• Fluency in English and Spanish.
• Medical/dental terminology knowledge.
• Experience with EPIC or other electronic health record software.

Responsibilities

• Schedule and register patients seeking appointments.
• Create new medical records and verify demographics, accounts, and coverage information.
• Schedule appointments and route messages to clinic staff.
• Assist dentists during procedures by handing instruments and anticipating needs.
• Update dental records and document treatment performed.
• Prepare examination rooms and ensure equipment is ready.
• Facilitate smooth patient flow through scheduling and treatment with compassion.

Skills

High school diploma

Dental assisting certificate

BLS certification

Customer service experience

PC skills / typing / email

Education

High school diploma or equivalent

Tools

EPIC or other EHR

Microsoft Word

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Assistant (Program Assistant)

Regular Full-Time Technical Administration, Madison, WI, US

Dental Assistant / Celebrate Smiles Program Assistant

Position Summary:

Access’ Celebrate Smiles program works to prevent tooth decay and educate children about good oral health. This program brings licensed dental staff to local schools screening children in grades 4k-8. We provide dental sealants, fluoride varnish, as well as dental cleaning and restorative treatment as needed. Children in the program become Access dental patients and can receive ongoing care at an Access dental clinic.

The Program Assistant will work effectively on a team and communicate respectfully based on shared goals and mutual respect. They will accurately schedule and register patients seeking an appointment. The Program Assistant creates new medical records, enters, and verifies demographics, account, and coverage information, schedules appointments, and takes and routes messages to clinic staff. The Program Assistant also works with the dentists in providing dental treatment and care to patients of Access Community Health Centers. The Program Assistant will work effectively on a team and communicate respectfully based on shared goals and mutual respect. They will accurately update the dental record and document treatment that occurred during the visit. The Program Assistant prepare the examination rooms by ensuring all necessary equipment is ready for the dentist. They also assist the dentist during their procedures by handing them instruments and anticipating their needs throughout the appointment. The Program Assistant ensures that patients flow through the scheduling and treatment processes quickly and efficiently following consistent processes, while also delivering great experiences through compassionate interaction.

** This position requires daily travel to elementary and middle schools in the Madison and Sun Prairie area.

Desired candidate would have the following qualifications:

Required Qualifications:

• A high school diploma or equivalent
• Certificate in dental assisting from an accredited technical college or 6 months of dental assisting experience
• BLS certification
• A minimum of one year of customer service/telephone/reception experience
• Experience in the use of a personal computer and be proficient at keyboarding/typing and use of various internet applications and email

Desired Qualifications:

• Experience with Microsoft Word and Excel software programs
• Fluency in English and Spanish
• Medical/dental terminology knowledge
• Experience with EPIC or other electronic health record software system

Compensation and Benefits:

Our total compensation package includes competitive wages, plus a full range of attractive benefits:

Vision insurance

Life insurance

Long and short-term disability insurance

401(k) retirement plan (100% vested with employer match)

Paid time off program (hours given upfront for vacation, personal and sick time)

Up to 9 paid holidays

Flexible spending plans

Health savings account

Transportation program

Employee Assistance Program (EAP)

Other:

Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program.

Support our mission:

Improving health. Improving lives.

Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status