School Administrative & Enrollment Support

The Goddard School; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

The Goddard School is seeking a highly organized Administrative Assistant to support daily operations and maintain a welcoming environment for families, staff, and guests. The role emphasizes discretion with confidential information and professional communication across multiple channels.

Responsibilities include front-desk reception, document handling, calendar management, and collaboration with leadership on events and enrollment activities.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or coursework in Business Administration, Education, or a related field preferred.
• Previous administrative, customer service, or office management experience preferred.
• Experience in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.

Responsibilities

• Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
• Assist with administrative documentation, filing, data entry, and general office organization.
• Support school leadership with scheduling, calendar management, and daily administrative tasks.
• Assist with family communications, newsletters, and school updates.
• Maintain student and staff records while ensuring confidentiality of all information related to children, families, staff, and school operations.
• Support enrollment activities, including tours, inquiries, and onboarding new families.
• Process paperwork and assist with licensing documentation and compliance requirements.
• Order and maintain office supplies and ensure the front office remains organized and welcoming.
• Provide operational and administrative support to the leadership team as needed.
• Assist with special events, school functions, and other school-wide initiatives.
• Serve as a positive representative of the school while fostering strong relationships with families, staff, and the community.

Skills

Organizational skills

Verbal & written communication

Customer service

Multitasking

Attention to detail

Confidentiality

Microsoft Office

Office software

Education

High school diploma or equivalent

Associate degree / coursework in Business Administration or Education

Tools

Microsoft Office Suite

Job description

The Goddard School is seeking a highly organized Administrative Assistant to support daily operations and maintain a welcoming environment for families, staff, and guests. The role emphasizes discretion with confidential information and professional communication across multiple channels.

Responsibilities include front-desk reception, document handling, calendar management, and collaboration with leadership on events and enrollment activities.