Adminstrative Assistant-

The Goddard School; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

The Goddard School is seeking a highly organized Administrative Assistant to support daily operations and maintain a welcoming environment for families, staff, and guests. The role emphasizes discretion with confidential information and professional communication across multiple channels.

Responsibilities include front-desk reception, document handling, calendar management, and collaboration with leadership on events and enrollment activities.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or coursework in Business Administration, Education, or a related field preferred.
• Previous administrative, customer service, or office management experience preferred.
• Experience in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.

Responsibilities

• Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
• Assist with administrative documentation, filing, data entry, and general office organization.
• Support school leadership with scheduling, calendar management, and daily administrative tasks.
• Assist with family communications, newsletters, and school updates.
• Maintain student and staff records while ensuring confidentiality of all information related to children, families, staff, and school operations.
• Support enrollment activities, including tours, inquiries, and onboarding new families.
• Process paperwork and assist with licensing documentation and compliance requirements.
• Order and maintain office supplies and ensure the front office remains organized and welcoming.
• Provide operational and administrative support to the leadership team as needed.
• Assist with special events, school functions, and other school-wide initiatives.
• Serve as a positive representative of the school while fostering strong relationships with families, staff, and the community.

Skills

Organizational skills

Verbal & written communication

Customer service

Multitasking

Attention to detail

Confidentiality

Microsoft Office

Office software

Education

High school diploma or equivalent

Associate degree / coursework in Business Administration or Education

Tools

Microsoft Office Suite

Job description

Position Overview

We are seeking a highly organized, dependable, and proactive

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off

Administrative Assistant

Position Overview

We are seeking a highly organized, dependable, and proactive Administrative Assistant to join our team. This position plays a vital role in supporting the daily administrative operations of our school. The ideal candidate is detail-oriented, professional, and able to multitask in a fast-paced environment while maintaining a positive and welcoming attitude toward children, families, and staff.

Key Responsibilities

• Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
• Assist with administrative documentation, filing, data entry, and general office organization.
• Support school leadership with scheduling, calendar management, and daily administrative tasks.
• Assist with family communications, newsletters, and school updates.
• Maintain student and staff records while ensuring confidentiality of all information related to children, families, staff, and school operations.
• Support enrollment activities, including tours, inquiries, and onboarding new families.
• Process paperwork and assist with licensing documentation and compliance requirements.
• Order and maintain office supplies and ensure the front office remains organized and welcoming.
• Provide operational and administrative support to the leadership team as needed.
• Assist with special events, school functions, and other school-wide initiatives.
• Serve as a positive representative of the school while fostering strong relationships with families, staff, and the community.

Desired Qualities & Skills

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Professional, positive, and customer-service-oriented demeanor.
• Ability to multitask and prioritize responsibilities effectively.
• Detail-oriented with strong problem-solving skills.
• Dependable, self-motivated, and proactive.
• Ability to work independently and collaboratively as part of a team.
• Strong computer proficiency, including Microsoft Office Suite, email, and general office software.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Educational Qualifications

All candidates must meet one or more of the following qualifications, in addition to any state and/or local licensing requirements:

• High school diploma or equivalent required.
• Associate’s degree or coursework in Business Administration, Education, or a related field preferred.
• Previous administrative, customer service, or office management experience preferred.
• Experience working in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.

Why Join Our Team?

• Supportive leadership and collaborative team environment.
• Opportunities for professional growth and career development.
• Meaningful work supporting children, families, and educators.
• A positive, family-centered workplace culture.
• Opportunity to make a daily impact on the success of our school community.
• Competitive compensation and benefits package based on qualifications and experience.

Reports To: School Director

Position Type: Full-Time

Schedule: Monday–Friday (Schedule to be discussed during the interview)

Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.