School Administrative Assistant — Growth, Impact, 401(k) + Bonus

The Goddard School of Charlotte (Mallard Creek), NC; Charlotte (NC); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

The Goddard School of Charlotte (Mallard Creek), NC is seeking an Administrative Assistant to support daily office operations and maintain a welcoming environment for children and families. The role emphasizes organization, communication, and confidentiality in a fast-paced setting.

Responsibilities include reception, data entry, scheduling, enrollment support, and assisting with licensing paperwork, while contributing to a positive school culture and smooth administrative workflows.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or coursework in Business Administration, Education, or related field preferred.
• Previous administrative, customer service, or office management experience preferred.
• Experience in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.

Responsibilities

• Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
• Assist with administrative documentation, filing, data entry, and general office organization.
• Support school leadership with scheduling, calendar management, and daily administrative tasks.
• Assist with family communications, newsletters, and school updates.
• Maintain student and staff records while ensuring confidentiality of all information.
• Support enrollment activities, including tours, inquiries, and onboarding new families.
• Process paperwork and assist with licensing documentation and compliance requirements.
• Order and maintain office supplies and ensure the front office remains organized and welcoming.
• Provide operational and administrative support to the leadership team as needed.
• Assist with special events and school-wide initiatives.
• Serve as a positive representative of the school to families, staff, and the community.

Skills

Organizational skills

Time-management

Communication skills

Customer service

Multitasking

Attention to detail

Dependability

Proactive mindset

Teamwork

MS Office proficiency

Education

High school diploma

Associate’s degree or coursework in Business Administration or Education

Tools

Microsoft Office Suite

Job description

The Goddard School of Charlotte (Mallard Creek), NC is seeking an Administrative Assistant to support daily office operations and maintain a welcoming environment for children and families. The role emphasizes organization, communication, and confidentiality in a fast-paced setting.

Responsibilities include reception, data entry, scheduling, enrollment support, and assisting with licensing paperwork, while contributing to a positive school culture and smooth administrative workflows.