School Admin - Front Office and Outreach Coordinator

Pinnacle Charter Schools; Tempe (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading educational institution as a Front Office and Outreach Coordinator, playing a vital role in fostering a welcoming community and supporting students at the Tempe campus. This position involves managing daily operations, engaging with families, and promoting school awareness through effective outreach initiatives. Your organizational skills and passion for student success will help create a supportive environment while driving enrollment efforts.

Benefits

Medical, dental, and life insurance coverage

Employer retirement contribution

Qualifications

• 2+ years experience in administrative, front office, or outreach roles.
• Experience in a school or youth-focused setting preferred.

Responsibilities

• Serve as first contact for students and families, managing incoming communications.
• Support day-to-day student needs and promote a positive culture.
• Represent the school in community outreach and assist with enrollment events.

Skills

Communication

Organizational Skills

Multitasking

Tech-savvy

Bilingual (English/Spanish)

Education

Associate’s degree or higher

Job description

Location: Pinnacle Charter Schools – Tempe, Arizona (On-site).

About Us:
MGRM Pinnacle operates Pinnacle Charter Schools, a Cognia-accredited network of alternative schools across Arizona. Established in 1995, we’ve supported student success for nearly 30 years through innovative and flexible education models. Today, we offer 100% online instruction supported by local school sites that provide structure, connection, and personalized support for students working toward graduation or credit recovery.

The Opportunity:
We’re seeking a resourceful, welcoming, and proactive individual to join our Tempe campus as the Front Office and Outreach Coordinator. This role goes beyond front desk responsibilities — you’ll be the face of our campus, ensuring smooth daily operations while fostering strong relationships with students, families, and the local community.

Our current on-site student population is small, which means you’ll play an especially impactful role in creating a supportive, tight-knit environment and helping drive community awareness and enrollment efforts.

What You'll Do:
Front Office & Site Operations:

• Serve as the first point of contact for students, families, and visitors — greeting them warmly and professionally.
• Manage incoming calls, emails, and in-person inquiries.
• Keep the front office and shared spaces clean, organized, and welcoming.
• Oversee general administrative tasks, including file maintenance, supply deliveries, and site logs.
• Maintain organized student files and handle paperwork related to attendance, records, and compliance.
• Ensure basic site operations and equipment (e.g., printer, phones) are running smoothly.
• Track daily attendance and follow up with families to promote consistent student engagement and retention.
• Support the site’s compliance with records and administrative procedures.

Student Support & Positive Site Culture:

• Support students with day-to-day needs and questions while on site.
• Promote a safe and respectful school culture in partnership with the site team.
• Assist academic and student services staff in identifying and addressing student needs.
• Be a steady, helpful presence students can trust.

Community Outreach & Enrollment:

• Represent the school in the community through outreach calls, visits, and events.
• Assist with enrollment events, school tours, and new student onboarding.
• Guide prospective families through the enrollment process with care and clarity.
• Respond to inquiries about our programs and share information in clear, accessible, and welcoming ways.
• Contribute to building a strong, positive local reputation for the school.
• Collaborate with site leaders to implement strategies that boost community visibility and enrollment.

Who You Are:

• A personable communicator who enjoys working with people of all backgrounds.
• Organized, efficient, and able to multitask in a dynamic environment.
• Tech-savvy and comfortable using email, spreadsheets, and cloud-based tools.
• Professional, discreet, and able to handle sensitive information appropriately.
• Genuinely passionate about helping students thrive.
• Bilingual (English/Spanish) is a plus.

Qualifications:

• Associate’s degree or higher preferred.
• 2+ years of experience in administrative, front office, or outreach-related roles.
• Experience working in a school or youth-focused setting is strongly preferred.

Why This Role Matters:

This is your chance to be part of something meaningful. You’ll help create a warm, welcoming space where students feel seen and valued—and you’ll play a key role in growing our presence in the local community. With your energy, care, and professionalism, you’ll shape how families experience our school from the very first interaction.

Compensation & Benefits:

Salary for this position is competitive and based on prior experience. We offer a comprehensive benefits package that includes medical, dental, and life insurance coverage, as well as an employer retirement contribution.

Equal Opportunity Employer:

MGRM Pinnacle Inc. is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, gender, age, disability, religion, sexual orientation, or national or ethnic origin. Candidates from all backgrounds are strongly encouraged to apply.